Windows Security Center opens after several tests.

Hello, I got a virus a few months ago that was hidden in a fake antivirus which I managed to remove but disabled all security. I bought Norton 2011 witch managed to remove it. Never, since the Security Center cannot start and I was recently able to restore Windows Defender. However I still cannot start the Security Center. First of all, it will not display in any editors or the registry due to the ActiveX is not able to view. Then when I run regedit or services.msc and try to go to erase internet areas seems not not here.

Operating system: Windows Vista Home Premium Service Pack 2
Computer: HP Pavilion dv2700 Notebook Pc
Processor: Intel Core 2 Duo CPU T5550 1.83 GHz 1.83 GHz
Memory/RAM 3.00 GB
System type: 32-bit OS

Hi luistarin,

Now if it is the Security Center, please check the answers and suggestions in the following thread:http://answers.microsoft.com/en-us/protect/forum/protect_start/xp-security-center-reports-virus-protection-not/1484c369-a138-4544-aa40-a3bb91dee5b9. Specifically, try the fix which is recommended.  Although written for XP, with a little tweaking because they are a little different, she can apply to Vista and W7 as well and changes should not be too difficult to understand.

You should have probably not as well Windows Defender and Norton at the same time.  I suspect that Norton Cup defender when he installed because he believed that there could be a conflict.  Several AV products do the same thing.  Run them together can cause conflicts, freezes, crashes and make each product will not work at its full potential.  Although probably not a cause for this, it could be.  In any case, you must disable the Defender.

You can still be infected by the virus or malware (or even something else).  Take care that I suggest the following:

First, try the following programs if you do not, because they can help. I recommend you download, install, update and run full scans with Malwarebytes:http://www.malwarebytes.org/and SuperAntiSpyware:http://superantispyware.com/ and then run a full scan of Microsoft Security:http://www.microsoft.com/security/default.aspx. This may or may not remove the infections, but will probably not correct the damage caused by them. Even if they or your current AV software seem to work or indicate that you are not infected, you should not completely trust in them and must continue with the recommendations that follow (so it's up to you if you want to try them first, or just ignore all this and get help from an expert you really need as described below).

Correctly and completely remove these infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I suggest what follows in any case, so that we can start it (you can ignore the methods above if you want it really is the way forward, but it won't hurt to them for trying).

Please follow these recommendations of JimR1 - MVP compliments:

I f, you are in North America, you can call 866-727-2338 for a free Microsoft Help for spyware and virus infections.

SE not in North America:

You can start here: https://consumersecuritysupport.Microsoft.com/ or here: http://support.Microsoft.com/contactus/cu_sc_virsec_master?WS=support#TAB0 for the help and support for malware infections.

If this does not work, or that they can't help, try one of the compliments of forums-remove malware following PA Bear - MVP:

I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?Board=10.0 http://www.spywarewarrior.com/viewforum.php?f=5 http://www.dslreports.com/Forum/Cleanup http://www.Bluetack.co.uk/forums/index.php and http://Aumha.net/viewforum.php?f=30

If the above does not work, I recommend you contact Norton Technical Support for assistance with their product: http://us.norton.com/support/contact/contact.jsp?pvid=cs.  Explain the problem and they have an easy solution, I'm sure you're not the first person to this experience.

I hope this helps.

Good luck!

Tags: Windows

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