Windows sounds users randomly to update slow computers

I get phone calls from 'windows' with foreign voices asking me to update my computer while they are on the phone because my computer is dangerous with many apps that slow down and they'll talk me through to change that.  Is this a real phone call from you please?

This is a scam or phishing attempt. Do not give any information. They try to make you run malicious software on your computer and to hijack personal information.

Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

Click on the following article for more information.
Don't fall for the phony phone technical support

On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

Tags: Windows

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  • 1. Windows cannot verify the 2 updates. Unable to connect to a windows service

    Hello, I need help,

    I tried a few KB.

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    It is a tower only normal windowsupdatelog it on ad turn it off

    2010-05-04 07:23:44:649 616 a7c Misc = logging initialized (build: 7.4.7600.226, tz:-0400) =.
    2010-05-04 07:23:44:680 616 a7c Misc = process: C:\Windows\system32\svchost.exe
    2010-05-04 07:23:44:680 616 a7c Misc = Module: c:\windows\system32\wuaueng.dll
    2010-05-04 07:23:44:649 616 a7c Service *.
    2010-05-04 07:23:44:680 616 a7c Service * START * Service: Service startup
    2010-05-04 07:23:44:680 616 a7c Service *.
    2010-05-04 07:23:44:930 616 a7c Agent * WU version 7.4.7600.226 customer
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    2010-05-04 07:23:44:930 616 a7c Agent * access type: no proxy
    2010-05-04 07:23:44:992 616 a7c Agent * network state: connected
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    2010-05-04 07:24:31:384 616 a7c Agent * Agent: initialization of Windows Update Agent *.
    2010-05-04 07:24:31:416 616 a7c Agent * Agent: initialization of the global parameters cache *.
    2010-05-04 07:24:31:416 616 a7c Agent * WSUS server:
    2010-05-04 07:24:31:416 616 a7c Agent * state WSUS server:
    2010-05-04 07:24:31:416 616 a7c Agent * target group: (Unassigned Computers)
    2010-05-04 07:24:31:416 616 a7c Agent * Windows Update access disabled: No.
    2010-05-04 07:24:31:462 616 a7c DnldMgr Download manager restoring 0 downloads
    2010-05-04 07:24:31:525 616 a7c DnldMgr recovered 1 persisted download jobs
    2010-05-04 07:24:31:525 616 a7c DnldMgr * DnldMgr: restore download [n ° 0] *.
    2010-05-04 07:24:31:525 616 a7c DnldMgr * BITS JobId = {C4EB2B5D-60BB-4F1A-B3BF-24B0E08E476C}
    2010-05-04 07:24:31:525 616 a7c DnldMgr * ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2010-05-04 07:24:31:696 616 a7c DnldMgr * UpdateId = {317E3788-02F5-4D0D-AF81-3EBD14857804}.100
    2010-05-04 07:25:15:657 616 a7c DnldMgr * job download restored.
    2010-05-04 07:25:17:311 616 a7c to THE # to THE: initialization of automatic updates.
    2010-05-04 07:25:17:326 616 a7c to THE timeout parameter next detection at 2010-05-04 11:25:17
    2010-05-04 07:25:17:342 616 a7c to # approval type: on demand (user preference)
    2010-05-04 07:25:17:342 616 a7c to THE # scheduled install date and time: every day at 21:00
    2010-05-04 07:25:17:342 616 a7c to THE # automatically install minor updates: Yes (user preference)
    2010-05-04 07:25:17:342 616 a7c to THE # will interact with non-admins (Non-admins are high (user preference))
    2010-05-04 07:25:17:342 616 a7c to # poster of notifications of recommended software (user preference)
    2010-05-04 07:25:18:294 616 a7c phase of installation to THE adjustment to THE planned for 2010-05-05 01:00
    2010-05-04 07:25:18:294 616 a7c to THE initialization feature updates
    2010-05-04 07:25:18:294 616 a7c to THE Found set 0 cached updates featured
    2010-05-04 07:25:18:294 616 a7c setting of to THE pending client directive to 'Impossible to detect ".
    2010-05-04 07:25:18:325 616 a7c to THE delayed finish to initialize
    2010-05-04 07:25:19:822 616 a7c report * report: initialization of static data to report *.

    2010-05-04 07:25:19:822 616 a7c report * OS Version = 6.0.6002.2.0.66304
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    2010-05-04 07:25:22:303 616 a7c report * computer brand = Hewlett-Packard
    2010-05-04 07:25:22:303 616 a7c report * Computer Model = HP Pavilion dv4 Notebook PC
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    2010-05-04 07:25:22:350 616 a7c report * the Bios name = default system BIOS
    2010-05-04 07:25:22:350 616 a7c report * the Bios Release Date = 2008-08 - 26 T 00: 00:00
    2010-05-04 07:25:22:350 616 a7c report * locale 1033 = ID
    2010-05-04 07:25:22:443 616 a7c to THE #.
    2010-05-04 07:25:22:443 616 a7c to THE # START # to THE: research updates
    2010-05-04 07:25:22:443 616 a7c to THE #.
    2010-05-04 07:25:22:459 616 at THE a7c<## submitted="" ##="" au:="" search="" for="" updates="" [callid="">
    2010-05-04 07:25:22:490 616 1234 Agent *.
    2010-05-04 07:25:22:490 616 1234 Agent * START * Agent: finding updates [CallerId = AutomaticUpdates]
    2010-05-04 07:25:22:490 616 1234 Agent *.
    2010-05-04 07:25:22:490 616 1234 Agent * Online = Yes; Ignore download priority = No
    2010-05-04 07:25:22:490 616 1234 Agent * criteria = "IsInstalled = 0 and DeploymentAction = 'Installation' or IsPresent = 1 and DeploymentAction = 'Uninstall' or IsInstalled = 1 and 'Installation' and = 1 RebootRequired = DeploymentAction or IsInstalled = 0 and DeploymentAction = 'Uninstall' and RebootRequired = 1".
    2010-05-04 07:25:22:490 616 1234 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
    2010-05-04 07:25:22:490 616 1234 Agent * scope of search = {Machine}
    2010-05-04 07:25:22:662 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2010-05-04 07:25:23:098 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:26:530 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2010-05-04 07:25:26:546 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:26:640 616-1234 Agent looking for updates auth cabin for service 7971f918-a847-4430-9279-4a52d1efe18d to http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
    2010-05-04 07:25:26:640 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    2010-05-04 07:25:26:671 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:26:702 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    2010-05-04 07:25:26:702 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:26:702 616 1234 Setup looking for agent SelfUpdate
    2010-05-04 07:25:26:702 616 version Setup Client 1234: Core: 7.4.7600.226 to the: 7.4.7600.226
    2010-05-04 07:25:26:718 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2010-05-04 07:25:26:733 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:26:749 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2010-05-04 07:25:26:764 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:26:764 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-05-04 07:25:26:796 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:29:947 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-05-04 07:25:29:978 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:30:056 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-05-04 07:25:30:087 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:30:103 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-05-04 07:25:30:118 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:30:992 616 1234 Setup determine whether a new configuration manager should be downloaded
    2010-05-04 07:25:31:008 616 1234 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
    2010-05-04 07:25:31:023 616 1234 Misc Microsoft signed: Yes
    2010-05-04 07:25:31:023 616 1234 Setup Manager SelfUpdate unnecessary update: current version: 7.4.7600.226, required version: 7.4.7600.226
    2010-05-04 07:25:31:023 616 applicability of 1234 assess setup of the installation package ' ActiveX-SelfUpdate-WUClient ~ 31bf3856ad364e35 ~ amd64 ~ ~ 7.4.7600.226;
    2010-05-04 07:25:31:226 616 1234 installation caveat: Cbs StartSession, error = 0 x 80070002
    2010-05-04 07:25:31:226 616 1234 Setup FATAL: assessment of the applicability for installation package "WUClient-SelfUpdate-ActiveX ~ 31bf3856ad364e35 ~ amd64 ~ ~ 7.4.7600.226 ' has failed, error = 0 x 80070002
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    2010-05-04 07:25:31:226 616 1234 Agent * WARNING: jump scan, self-update check returned 0 x 80070002
    2010-05-04 07:25:32:677 616 1234 Agent * WARNING: exit code = 0 x 80070002
    2010-05-04 07:25:32:677 616 1234 Agent *.
    2010-05-04 07:25:32:677 616 1234 Agent * END * Agent: finding updates [CallerId = AutomaticUpdates]
    2010-05-04 07:25:32:677 616 1234 Agent *.
    2010-05-04 07:25:32:677 616 1234 Agent WARNING: customer WU didn't search for the update with error 0 x 80070002
    2010-05-04 07:25:32:708 616 12dc to THE > # RETURN # to THE: research updates [CallId = {F05D2FCA-928C-4FAD-A76F-E1D72855BFA5}]
    2010-05-04 07:25:32:708 616 12dc to # WARNING: reminder of search failed, result = 0 x 80070002
    2010-05-04 07:25:32:708 616 12dc to # WARNING: could not find updates with error code 80070002
    2010-05-04 07:25:32:708 616 12dc to THE #.
    2010-05-04 07:25:32:708 616 12dc to # END # in THE: research updates [CallId = {F05D2FCA-928C-4FAD-A76F-E1D72855BFA5}]
    2010-05-04 07:25:32:708 616 12dc to THE #.
    2010-05-04 07:25:32:708 616 12dc to THE timeout parameter next detection at 2010-05-04 16:25:32
    2010-05-04 07:25:32:708 616 12dc, the phase of installation to THE adjustment to THE planned for 2010-05-05 01:00
    2010-05-04 07:25:33:363 616 launched a7c again to THE customer for the directive 'Impossible to detect', session id = 0x1
    2010-05-04 07:25:36:468 616 1234 CWERReporter finish event management report. (00000000)
    2010-05-04 07:25:36:499 616 1234 report REPORT EVENT: {2A6CF20B-F0FE-43EC-B1CD-3C8A9145FFB2} 07:25:31:226 2010-05-04-0400 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070002 SelfUpdate software failure synchronization Client Windows Update not found with error 0 x 80070002.
    2010-05-04 07:25:36:530 616 1234 report CWERReporter::HandleEvents - WER report upload completed with status 0 x 8
    2010-05-04 07:25:36:530 616 1234 WER sent report: 7.4.7600.226 0 x 80070002 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 unmanaged
    2010-05-04 07:25:36:530 616 1234 CWERReporter finish event management report. (00000000)
    2010-05-04 07:30:04:802 616 a7c event handle to THE receipt
    2010-05-04 07:30:04:802 616 a7c setting of to THE pending client directive to 'Impossible to detect ".
    2010-05-04 07:30:09:574 616 a7c Shutdwn user refused the update stopped
    2010-05-04 07:30:09:574 616 a7c to THE to THE initiates stopping service
    2010-05-04 07:30:09:574 616 a7c to THE # to THE: initialization of automatic updates.
    2010-05-04 07:30:09:574 616 Manager a7c FATAL: UH: 0 x 80070002: StartSession failed in CCbs::IsCbsPending
    2010-05-04 07:30:09:715 616 a7c DnldMgr FATALE: DM:CBitsJob:SetCallbackHandler: SetNotifyInterface failed with 0 x 80010108.
    2010-05-04 07:30:09:715 616 a7c DnldMgr FATALE: DM:CBitsJob:SetCallbackHandler: SetNotifyInterface failed with 0 x 80010108.
    2010-05-04 07:30:09:715 616 a7c report CWERReporter finish event management. (00000000)
    2010-05-04 07:30:09:840 616 a7c Service *.
    2010-05-04 07:30:09:840 616 a7c Service * END * Service: out of Service [exit code = 0 x 240001]
    2010-05-04 07:30:09:840 616 a7c Service *.

    You should have installed the free trial version of Avast Internet Security (or Avast free or any other anti-virus application) before the expiration of your subscription to Norton.

    Only a clean install of Vista will restore your computer to a State safe & functional.

  • Windows Vista cannot complete the update of windows since July 2016

    Windows Vista cannot complete the update of windows

    Since the last update July 2016

    no error message, just perpetually "check updates".

    everything I start the update of windows

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    Hi emiquestion:

    Long 'check for updates...' crashes and slow window updates are a currently a problem common to many users of Vista SP2 - please see the workaround suggested, I posted yesterday over BluesBlaster WINDOWS VISTA 32-BIT updates.

    Note that it is a temporary workaround and updates slow Windows will probably return each Patch Tuesday (the second Tuesday of the month) after Microsoft also releases a new batch of updates to security for Vista SP2 and IE9.  Since September 2016 Patch Tuesday updates are published tomorrow (13-Sep-2016), it would be wise to wait a day or two to execute step-by-step instructions posted on June 16, 2016, in m #l's thread of updates does not, he has been looking for updates for hours and save yourself a bit of extra work this month.  Dalai normally updates its list of Windows kernel mode driver (Win32K.sys) implemented to date required the same evening that the Patch Tuesday, updates are published by Microsoftto the http://wu.krelay.de/en/ .
    ------------
    32 bit Vista Home Premium SP2 * Firefox v48.0.2 * NIS v22.7.1.32 * MMFA Premium v2.2.1
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  • Windows 7 freezing randomly

    Hello MS community.

    I encounter frequently my computer W7 gel over anything.

    I've read several several Web sites, their solutions, but some of them that I'm not sure and other I don't think that would work. I run Defraggler and defragged my PC and ran virus scans with MalwareBytes, Avast and N360 Power Eraser, so you can take slow computers and malware on the problem. Safe mode freezes ever so I guess it's something when I boot to normal mode. It doesn't freeze, as soon as I connect, it freezes usually about 20-30 minutes.

    Can I get help?

    Hello

    See if this helps you improve performance.

    You can clean your hard drive using these two methods.

    "Delete files using Disk Cleanup"

    http://Windows.Microsoft.com/en-us/Windows/delete-files-using-disk-cleanup#delete-files-using-disk-cleanup=Windows-7

    Using the free CCleaner program:

    http://www.Piriform.com/CCleaner

    In NO case use the registry cleaning Option in CCleaner

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And it is not recommended to use a register or a program of cleaning/TuneUP/utilities they can do more harm to your any good operating system that they claim to be able to do.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    Make sure you have the latest updated drivers:

    Access the site on your computer or equipment manufacturing > Driver and Software Support Section > search your computer or hardware model number > then your operating system > locate the correct drivers > download and install.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    What are the other steps, which does not include some of the above:

    "Optimize Windows for better performance.

    http://Windows.Microsoft.com/en-us/Windows/optimize-Windows-better-performance#optimize-Windows-better-performance=Windows-7

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    It would be a good idea also run the System File Checker tool to check that everything is correct in the system files.

    "How to use the System File Checker tool to fix the files on system missing or corrupted on Windows Vista or Windows 7"

    http://support.Microsoft.com/kb/929833

    Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

    1. Open an elevated command prompt. To do this, click Start, click principally made programs, Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
    2. Type the following command and press ENTER:
      sfc/scannow

      The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

    See you soon.

  • laptop (Dell Inspiron) with Windows 7 Home Premium is now slow to most of the activities - loading of the pages in the browser, etc.

    I heard that after a few years of use, Windows-based computers lose their ability to function. This happened to me before and I bought a new laptop. Now, I think that it happens again. The laptop (Dell Inspiron) with Windows 7 Home Premium is now slow to most of the activities - loading of the pages in the browser, etc... He is also declining my VPN connection occasionally, but also my direct connection is very slow. Latency shows speedtest software provided by the ISP in addition of 250 ms, download speed of 1 MB/s (compared with 8 planned) and 0.05Mbps download. The ISP has corrected this once, but I'm wondering now if it is the computer which is slow rather than on the network because my laptop works well on the same network/router. Is there one solution to this other than another new laptop?

    Jonathan,

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    1. turn on the computer.

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  • Windows for the language pack update

    Previously, I had updated my windows 7 pro for the Chinese language pack with windows update.

    After I format my computer and I am trying to update my Windows 7 Pro with windows update for the Chinese language pack, but it seems that there is no update for language pack for me.


    Windows 7 language packs are available for computers that are running Windows 7 ultimate or Windows 7 Enterprise [only]
    http://support.Microsoft.com/kb/972813

    You thought maybe http://windows.microsoft.com/en-us/windows7/Add-or-change-an-input-language ?

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    I would like an option that reads 'check at startup' on when windows 7 checks the automatic updates. Some people still turn off their computers when you are not using it. And if they do not check to turn on, they will begin the navigation with an operating system up-to-date. This option exists? I have not found. Thank you

    If check you the Manager of tasks shortly after starting your computer (or restart), you will notice that automatic updates (WUAUCLT. (EXE) is "check-in" with the update servers!

    Update Windows FAQ
    http://Windows.Microsoft.com/en-us/Windows7/updates-frequently-asked-questions ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Update client computers (without pain?)

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    http://TechNet.Microsoft.com/en-us/library/cc720481 (v = ws.10) .aspx

    In the future, you would be probably better off from here...

    http://TechNet.Microsoft.com/en-us/WindowsServer/ff354964

    ... rather than in this forum.

    Tricky

  • I have Windows XP and my PC gets slower and slower

    I have Windows XP and my PC gets slower and slower

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    -Programs that run in the background and consuming system resources
    -Activity, virus, Spyware and Malware
    -Several Antivirus running in the system

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