Windows text disappears when I open a menu drop-down

original title: TEXT disappears

When I point to any word in the dialog boxes or need to choose all the options in a menu drop down, my text disappears and the text box is white.  Please help me fis this annoying problem.

Hi YvetteKing,

Thank you to contact the community Microsoft and we will be happy to help you with your concern.

According to the description, I understand that, while you select a word or drop-down box the text box disappears and becomes white.

He would be grateful if you can answer this question in order to help you further.

Have you made changes on the computer before this problem?

I would suggest trying the following steps and check if it helps.

a. right click on computer.

b. Select advanced in the left pane system settings.

c. Select the running parameters.

d. in respect of Visual effects, remove control "Use Drop Shadows for the desktop icon labels".

Thanks for posting the question in the Microsoft Community. If you need others with this problem please do not hesitate to join us.

Tags: Windows

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