Windows Update has disappeared from the BONE. __

I am using windows 7 32 bit.
Windows Update gives me an error "Windows update does not work because the service is not running. Please try to restart the computer. When I open windows update by using the start menu, it takes about two minutes to open, then there is a red X beside where it says click to launch updates. When I click that is gives the above error.
Also in my fix PC next to the clock. She has that I click so I can not change this setting either this "change window update.
Seems that windows update has disappeared from the BONE.

Hello

Welcome to the Microsoft answers community site. I suggest you try these options:

Option 1: Make sure that Windows Update Service is running, or if a force start it takes

1. open run it and type services.msc, and then press ENTER.

2 locate the underside of services in all install services list.

Windows Update (a)

(b) BITS (Background Intelligent Transfer Service)

(c) cryptographic Services

3. check that the status is started. If the condition column is blank, right-click on the service and select start.

4. always make sure that the Startup Type is set to automatic, and then restart the computer.

Option 2: How to reset the Windows Update components?

Run the Microsoft Fixit tool to reset Windows Component Update.

http://support.Microsoft.com/kb/971058

See also http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-installing-updates

Option 3: search for viruses and malware

(A) online scanner to check if a virus is a cause of this problem. Follow the link to run a scan online http://onecare.live.com/site/en-au/default.htm?mkt=en-au

Or use Microsoft Security Essentials - free

http://www.Microsoft.com/Security_Essentials/

(B) check for the shape of software malware malicious software removal tool

http://www.Microsoft.com/security/malwareremove/default.mspx

Or

Follow the link below on how to get rid of malware: http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/ba80504b-61f1-4d71-960f-b561798b7b42

Let me know if it works. Good luck!

Hope this information is useful.

Thank you and best regards,

KKS Vijay

[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

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