Windows updates and Microsoft office disappeared

I installed the following updates: KB959426 KB960803, KB952004 KB905866, KB890830, KB956572, KB959426, KB963027, KB960003, KB915597.  KB951847 tried to install several times but keeps default.  When installing all the updates, I had a blue screen and once the computer restarted, updates after installation and all seemed well.  Fine, until I tried to open Microsoft Outlook and Word.  All my Office programs are now uninstalled or for some reason, works properly and I still get invited to install.

I tried a system restore and nothing - I received a message saying restore failed.

No idea what past?

Hi sherylls

I'm sorry to hear that you're having this problem.

Question: The Windows update install you installed, what was the installer of Windows or the Windows Installer Cleanup utility?
If it wasn't the cleanup utility, please get it from the link below and see if that fixes the problem.
http://support.Microsoft.com/kb/290301

If this does not resolve the problem or if this is what you have already tried, please see the link below on the manual removal of Office 2007 (my apologies, I am assuming you are using Office 2007)
http://support.Microsoft.com/kb/928218/en-us

Please post back and let us know if this solves the problem with the removal of Office. -Thank you Ken
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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