Windows upgrade 7 suspended for more than 10 HOURS! 88% on "parameter collection files and programs.

I upgraded from Vista home premium to Windows 7, you use an Acer upgrade pack, I have an Acer 6935 G. Yesterday, the upgrade is stuck at 18% during the 'gathering of the programs and setting files. I left it overnight to see it was still on the same section but had reached 88 percent. Its now been stuck at this point at least 10 hours (do not know where it has reached this point last night so it could be longer than 10 hours).

I am a novice with computers so don't want to stop the upgrade to halfway through, I do not know the consequences could be, but what I can do? THE SUMMER IS GOING FOR MORE THAN 24 HOURS! He could go to 24 others. I tried to get on the Microsoft technical support, but my product key was not recognized? and it would have cost £47 to pay for the support!

It's very frustrating, I am at my wits end but I can't find any help for this specific problem.

Thanks for the help everyone, has been flooded with tips, really very good to everyone.

In frustration, I opened and closed the CD tray with instantly invites him to work again. If someone falls on a similar problem, they might try the trick that the laity were to formulate itself despite dark and sincere call for help.

Tags: Windows

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