Laptop is blocked at the installation of 10 out of 17 Updtes for more than three hours

Laptop last night quit unexpectedly. This morning when I started the machine, it was locked to the installation of 10 of the 17 updates for more than three hours. I tried to turn off the machine, but I still get the same message. How do I get this at the end to restart properly

Hello
 
 
1. remember you number updates that have been installed?
 
 
 
First check to see if there are external devices attached to the computer, if so remove and check.
 
Method 1.
Let us run repair system at this stage, it might solve the problem.
See the following articles for additional help and steps on startup repair.
Startup Repair
http://Windows.Microsoft.com/en-us/Windows7/products/features/Startup-Repair
What are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7
 
Method 2.
If the bows persists please verify if you are able to boot safe mode.
 
 
If the problem exists not in Mode safe run mode startup minimum troubleshooting to find the root cause of the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
 
 
Method 3.
I recommend you to restore system using a Windows 7 DVD.

Here's how:
To open the Options menu system recovery using a system repair disc or a Windows 7 installation disc
If your system is damaged and cannot access the menu system on your computer Recovery Options, you can access it using the Windows 7 installation disc or a system repair disc previously.
To use this method, you need to restart (boot) your computer using the disk.
a. Insert the disc.
b. restart your computer using the power button on the computer.
c. If prompted, press any key to start Windows from the installation disc.
o If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer.
d. choose your language settings, and then click Next.
e. If you are using the Windows installation disc, click on repair your computer.
f. Select the Windows installation you want to repair, and then click Next.
g. in the System Recovery Options menu, click a tool to open it and then choose the system restore and check.
 
If we are able to boot to the desktop now, I would ask you install the updates one by one andcheck the update is at the origin of the conflict.
 
 
 
I hope this helps.

Kind regards
Support Microsoft Savan-

Tags: Windows

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