Windows Vista computer randomly shutdown.

Original title: Our computer has suddenly started to turn to the frequently. How can understand why?

Windows VISTA

Hello

1. did you of recent changes on the computer before this problem?
2. when exactly this problem? It is the runtime of a particular application?
3. do you receive any error messages?
Method 1:
Disconnect all external devices except the keyboard and mouse, and check if that helps.
Method 2:
I suggest to start the computer using safe mode and check if the problem persists. If the problem does not occur in Mode safe mode, perform the clean boot to find what service or startup item is causing the problem.

Step 1: Start the computer in Mode safe
(a) reboot your computer.
(b) when you see the logo of the manufacturer of the computer, press on and hold the F8 key.
(c) on the screen Advanced Startup Options, use the arrow keys to Select Safe Mode , and then press enter.
(d) log your computer with a user who has administrator rightsaccount.

Reference:
http://windows.microsoft.com/en-US/windows-vista/Advanced-startup-options-including-safe-mode

If the problem does not occur in Mode safe mode, perform the clean boot.

Step 2: Perform the clean boot.
By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

 
Method 3:
If the problem is not resolved, you can try to disable the auto restart in case of system error and check if it helps.

a. right click on computer.
b. click Properties.
c. click on Advanced system settings.
d. click on the tab advanced.
e. click on Startup and recovery settings.
f. uncheck automatically restart.

I hope this information helps!

Tags: Windows

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