Windows will not Recon I7 processor. What can we do?

We bought an ASUS computer with I7 processor.  Windows recognizes only 1 by default. Restore us the default value to 7, and basically, it crashed. What should we do? ASUS do us a complete reinstallation of the hard drive. Is it possible to have windows to recognize the I7

There is only a single physical processor. Windows will recognize without any problem. It is a single processor with 4 cores and possibly 8 wires, but it is still recognized by Windows as a single processor.

Tags: Windows

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