Windows XP Fax Wizard no longer works on my laptop is there a solution for this?
He worked for years and all of a sudden a couple of weeks, that the wizard lock just after that I have to select it and click Next.
Hi scissell,
1. do you have security software installed on the computer?
Method 1
It is possible that some third-party programs installed on the computer is causing the problem.
I suggest that you configure the computer in a clean boot state and check if it helps.
To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See section to learn more about how to clean boot.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
(a) click on Start , then run.
(b) type msconfig , and then click OK.
The System Configuration utility dialog box appears.
(c) click on the general tab, click Normal Startup - load all device drivers and services , and then click OK.
(d) when you are prompted, click restart to restart the computer.
Method 2
If the previous step fails then I suggest that scan you SFC on the computer that would be a corrupt system file search.
The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows XP installation CD.
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
http://support.Microsoft.com/kb/310747
Tags: Windows
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