Windows XP files disappeared

My friend has a Windows XP computer and comes to discover that all of its files have disappeared (except for the files saved from these days). All her files are still there, but the files inside are all gone (and there are very important documents for colleges). I don't know a thing about windows, so please, anyone with advice, she would appreciate it a lot.

Hello

  • Were there any chnages made on the computer prior to this problem?

Run the verification and virus scan online if any malware or virus detected on the computer activity. You can run the scan for viruses online from the link below: http://www.microsoft.com/security/scanner/en-us/default.aspx

NOTE: Make sure that you select the correct version of the operating system before downloading the scanner.

You can also download and install Microsoft Security Essentials, which is free and it updates automatically

Here is the link: http://www.microsoft.com/securepc

Tags: Windows

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