Windows xp pack 2 service not updated, why?

Web site update of Microsoft showing this - the site has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

Hi Aurélie,

Thanks for posting your question in the Microsoft Community forums.

I see from the description of the problem, that you can not install Windows XP Service Pack 2 and the error message "the site has encountered a problem and cannot display the page you are trying to view.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

To provide the proper resolution, that I would need more information on your side.
Were you able to access Microsoft Update Website before?

This problem occurs if you do not have the latest service pack installedor if (BITS) Background Intelligent Transfer Service or the automatic update service is stopped.

Method 1:
I suggest you try the procedure described in the article and see if it helps.

No access to Windows Update in Windows XP, Windows Server 2003 or Windows 2000
http://support.Microsoft.com/kb/2497281

Method 2:
If the problem persists, I suggest you try the procedure described in the article and see if it helps.

You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update
http://support.Microsoft.com/kb/883614?WA=wsignin1.0

Let us know the status of the issue after you perform the troubleshooting steps. If you need help or information about the issue with the installation of Windows XP SP2, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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