Windows XP Pro newspaper on the issue

Hello!
My name is Harold and I'm here looking for emergency assistance.

I changed my computer name (Dell Optiplex 380) automatic system tool and after some Windows updates and installation, it asked me to restart the computer. After the reboot, I can't log on Windows. I used the same username I used to have, but still unable to connect. I tried the Admin without password and the problem persists.

Can someone help me please?

Hi Harold,.

Thanks for asking this question to Microsoft Community.

I'll help you to connect to your computer, but until we do, I'll have to ask troubleshooting questions.

Do you get any error messages?

You can follow the steps and check if it helps.

Boot in Safe Modeand see if you can sign in to your account. You can also follow the steps in the section for additional steps. If you are able to connect in safe mode, then you can update your login information.

Here is another article that has lots of good information, if you are not able to connect.

Hope this helps and let us know if you need more assistance. We will be happy to help.

Tags: Windows

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