Wipe the Handheld blackBerry Smartphones

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• I can not sincronize my Blackberry Desktop Manager with Windows Live. I get the message "unknown error reported" How turn off the connected BlackBerry smartphone advanced power management features

  I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5

  Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."

  See if http://support.microsoft.com/kb/902274 help
  --
  ..
  --
  "andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...
  > I'm on resolution 5, I used four different and no resolutions are
  > work them, and I do not understand how to apply the meanless 5.
  > Resolution 5
  > Turn off the connected BlackBerry advanced power management features
  > smartphone. For more information about how to disable the selective USB
  > suspend functionality in Windows, see the Microsoft Help and Support site
  > and look for "disable usb selective suspend."
  >
   
   

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• Downloaded the upgrade blackBerry smartphones

  Decided to download the upgrade on my Bold 9930 and now the phone is dead.

  Subscribed battery, red for restart light lights up for a few moments then NOTHING.

  Any ideas? or is it a way to increase sales on a new phone.

  Hello and welcome to the community!

  You may need to use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• "Scrub" the "BOLD" blackBerry smartphones?

  Looking for the best way to remove and clean my "BOLD"? He can't get contacts sync and think I have a corrupt in the BB contacts file. System

  How to rub the disc of data/own?

  You want to erase everything or just the address book?

  If you want to erase all data from the device simply go to Options | Security options | General settings, display the menu and select wipe Handheld.

  However if you want to just wipe the following AddressBook do. First to use backup and restore in the Desktop Manager to back up all data on your device. Then go to the backup and restore and hit him advanced. On the right, select the address book and press the clear button (if the address book is gray first enter in the address book, display the menu and choose Options.) Turn off wireless sync. Then you will be able to perform the above steps). Subsequently, you can use Backup and Restore to restore the data on your device.

• Updates the device blackBerry Smartphones application

  Recently, when I am connected to BB Desktop Manager, updates available. I agree with all of the updates and he did it successfully. However, whenever I now connect to Desktop Manager, I receive the same message saying that the same updates are available. If I agree to them, he then tells me no updates are available. How can I get rid of this message.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system on the device.

  To do this, we would need to back up the BlackBerry Smartphone. Please open the BlackBerry Desktop Manager and plug in your device. Click the backup and restore options, and then select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the Smartphone BlackBerry software.

  Link: http://www.blackberry.com/btsc/KB11320

  Thank you

• Delete the message blackBerry Smartphones

  Hi, I would like my (sms) messages to be moved to a certain folder (deleted items) deletion, so I can get back them. Is this possible?

  Thank you

  Paul

  No not possible in the default BlackBerry. However, you can search applications 3rd party App World for these features.

• Question on the browsers on the storm blackBerry Smartphones

  Hello everyone, I have a few questions about web browsers and the storm. If I still want to use a specific browser to a certain website how can I do this? The firefox browser remember passwords and login information? Is this a secure way to hold this info? Are there changes to settings that will speed up the loading of pages for web pages that have not been optimized for mobile devices? Thanks for any help you can provide me with Steve

  Hi Steve, I'll do my best to answer your questions.

  The main web browser (and one that opens automatically by clicking on links in emails and others) are the BlackBerry Internet browser.  This identification of the browser can be configured in three settings - BlackBerry, FireFox or Internet Explorer.  Usually, it is best to keep it on BlackBerry, but for some sites, it may be useful to define it on FireFox or Internet Explorer.  Make sure that JavaScript is activated for a better experience.

  The BlackBerry browser will keep cookies, so you can choose of you connected to the sites if you wish leave (for example, I logged in on the forums here leaves).  This works even if you set your BlackBerry, FireFox or Internet Explorer browser identification.  As long as your phone is not stealing, it is of course (and if your password to protect your device, it is safe anyway).

  A trick to speed up the loading of pages is to go to the options of your browser and under General Properties, set the Image quality to low.

  Now, the BlackBerry browser is a slower browser, however, he accelerated with updates of the operating system.  If your operator has provided an update for your phone, I recommend that you install it.  If they are not, keep watching for him.  Another method is to try a different browser.  I tried two so far - the Bolt and Opera Mini browser.  Both are much faster than the stock BlackBerry browser and load quickly no optimized pages.  Bolt browser is the fastest.  Note that both of these browser are not perfectly optimized for the storm, so while that pages will load faster, you need to learn to use them properly.  The two should also be able to remember great cookies.

  I hope that's what you're looking for, but do not hesitate to ask if you have any other questions!

• Click on the screen blackBerry Smartphones PRIV

  I just got a new unlocked AT & T PRIVATE today on Amazon, and the screen makes a rattling noise when they are hit.  On the web, there are a lot of people reporting a similar issue, suggesting turn the phone to try to fix it.  This has not worked for me.

  Is it just a matter of getting a bad or a phone that has not been produced recently? Or PRIVs all will have this problem, even if they are not immediately, because of poor design or manufacturing?

  Hello

  Not all PRIVATE have this problem, but there is no way to predict the outcome for you. Your best bet is to contact free support of PRIVATE formal BB:

  • https://supportforums.BlackBerry.com/T5/smartphones-Priv-DTEK50/need-Priv-support-call-us/TD-p/31671...

  Good luck!

• Charging of the battery/blackBerry Smartphones Blackberry problems

  ... My Blackberry has problems. One night I plugged it to load (I always charge it all night, I think it's about 10% charge left). The next morning, I discovered that although I had plugged everything, it didn't load. So he then stop and not restart. When I plug it now, the light blinks red then the white screen with an empty battery icon opens. And does nothing else.

  --------------------

  UPDATE:

  I downloaded the desktop from the disk software, plugged my BB to the computer, did nothing, now the light just flashes green (which I think indicates a full charge) but when I turn it on, it instantly says "battery discharged, turn off your handheld".

  any suggestions? It's a little crazy.

  Leave the appliance to charge 2-3 hours and then, always toujours relie connected to the USB cable, remove the battery from the camera a few seconds and plug it back. If it starts - let - the charges to 100% (check the Options > status for the percentage).

  Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
  http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life/

• Update of the marshmallow blackBerry Smartphones AT & T private OTA were frozen and will not accomplish

  The AT & T OTA update for the marshmallow has not completed on my phone.  I let it run for about 2 hours and then a message appeared that I intrepretated like done, but it was not installed.

  The updates will appear a message with two boxes in gray:

  "Check for Updates".

  "Continue update"

  'BACK' is below which rejects the window.

  The phone seems to work fine with 5.1.1 always active.

  SO, can I recover from this and get the OTA installation or what I need to do a factory data reset or do I have to install the automatic charger for AT & T on Crackberry?

  Hi @jgrobertson

  Perform the workaround steps in this KB and let me know the result. Thank you!

  38162 PRIV blackBerry seems to have frozen on reboot after upgrade to Android 5.0 lollipop to...

• How to get the default BlackBerry smartphone email address?

  Hi all

  How can I get the BlackBerry default email address?

  Thank you

  Sumit

  Thanks Pierre.

  Here's the post that says abt the same question.

  http://supportforums.BlackBerry.com/T5/Java-development/how-to-retrive-the-configured-mail-ID-into-m...

• The 9860 blackBerry Smartphones blackberry OS upgrade seems to have stalled

  I installed the Blackberry desktop app hoping to sync my calendar with my Blackberry 9860 Outlook.

  I took the opportunity to update the OS on the phone but it has been blocked to 1202 1545 for 3 hours.

  What can I do? He says do not disconnect or the phone will be unusable.

  Thank you.

  Your device has passed the backup stage?

  You may lose your data if you unplug now, but the automatic update should already taken and stored. Search your PC for all *.ipd or *.bbb files (normally saved in your my documents folder.

  Don't you see the backup file dated today?

• Payment options (payment with invoice from the vendor) blackBerry Smartphones

  Hallo,

  I have a problem paying applications out of the BBWorld with the invoice from the vendor.

  We need this payment option to satisfy the finacial controller. The Don t want to pay with paypal or a credit card.

  Now, I tourned the payment for payment with the invoice from the vendor. But when I try to buy an app with my smartphone provided payment options are only credit card and paypal.

  If I try to buy an app on the store of the computer, I have the smartphone-button. I have activity button and nothing arrived except the change of color of the activation button.

  Could someone tell me how I could buy some applications with the payment provider. ?

  You mean carrier billing? Contact your carrier if they support this feaure.

• Storage of media file in the memory of the phone blackBerry Smartphones

  I'm puzzled. The assumption that the memory of the smartphone (I have an a BB 8310) would store media files for example tunes, or at least some of them, but every time I try and drag a file from the Media Manager in the memory of the device, according to me, a message appears saying that there is not enough disk space. I only just bought the article, so I don't see how this could be possible. Is this a fault on my phone or they can be stored in a multimedia card (which I don't have yet)? Can someone help me with this, sorry I'm not a complete technophobe, it's just that NOWHERE in all the advice I have read it say NOTHING clear on this subject.

  If you want to transfer multimedia files to the device, it is recommended that you purchase a microSD for storage of media. According to me, there is a limit of 2.86 MB file size when you transfer media files to the main memory of the device. Also, when you start to store multimedia files in main memory of the device, it eats memory, which can cause problems like the logs of calls and messages deleted to save space.