Wireless after clean install

Similar Questions

• Windows update fails to Downlaod after clean install

  Hello

  Im having problem installing windows update after clean install (although it happned to me after GHOST as well)
  On my new computer, I have 2 updates of isnatll 1:
  (1) Windows Genuine Advantage Validation Tool (KB892130)
  (2) update for Windows XP (KB898461)

  When I try to install them by using "Windows Update" or "Microsoft update" I get the following error code: Error Code: 0 x 80246002

  someone meet souch problem?
  When google for a solution based on this error code I found nothing.

  Thank you very much for your help,
  see you soon

  What were the problems you saw that you thought a "clean install" of Windows XP could solve?

  This "clean install" included formatting the HARD drive?

  The "clean install" left you with WinXP WinXP SP1, WinXP SP2 or WinXP SP3 gold (no Service Pack)?

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  A (another) Norton or McAfee application has already been installed on the computer (for example, a test free version comes preinstalled when you buy it and that would have been reinstalled, but invalid, when you did the clean install)?

  You receive an error code "0 x 80246002" when you use Windows Update or Microsoft Update Web sites to install updates:
  http://support.Microsoft.com/kb/958056

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Possible hard drive after clean install failure

  Appreciate it really all thoughts on this issue, because it drives me crazy and apparently get worse...

  I added 8 GB of RAM and an SSD Samsung 840 PRO in a Mac mini in 2011 about three years ago. At the time, the Fusion drive has just been introduced, and I found the online instructions to configure the combo HD SSD/existing as a Fusion player. After ironing out a few bugs, it worked perfectly (at least from the point of view of the user) for nearly three years. Significant speed increase, could handle more intensive applications of multiple users, etc.

  Three weeks ago, I decided to do a clean install. I wanted to get rid of all accumulated waste, as well as some of the Notification Center widgets don't work properly. Immediately I noticed the startup time is longer, but once connected, all seemed well. Just moved old files to the new system from a Time Machine backup, and everything worked well. In disk utility, it looked as if the OS has created two discs as a Fusion player, so I left as what.

  A week ago, I started notice stuttering in the downloaded movies in iTunes, which never happened before. Around the same time I started having the spinning beachball while running almost nothing: Safari with less than 10 tabs open (no video game), iTunes (inactive), Mail, etc... Impose anything. I performed first aid in disk utility and found no problem. I kept the activity monitor for the last 24 hours with nothing significant, other apps does not not showing the spinning ball.

  I saw someone else evoke here EtreCheck, so I did that and got two red warnings:

  Macintosh HD (2) /: 621,05 go-go (295,75 free) - 31 errors

  Drive failure!

  This error arose in both sections of the HD, as shown below:

  EtreCheck version: 2.9.11 (264)

  Report generated 2016-04-24 07:15:16

  Download EtreCheck from https://etrecheck.com

  Time 02:41

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Description:

  Recently a clean installed on a system having and sad aftermarket, now without constantly slowing, beachball, movies stutter, etc.

  Hardware Information: ⓘ

  Mac mini (mid-2011)

  [Data sheet] - [User Guide] - [warranty & Service]

  Mini Mac - model: Macmini5, 1

  1 2.3 GHz Intel Core i5 CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1333 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1333 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  Intel HD Graphics 3000

  DELL S2440L 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.4 (15E65) - since the start-up time: 13 hours

  Disc information: ⓘ

  SAMSUNG SSD 840 PRO series disk0: (128,04 GB) (Solid State - TRIM: No.)

  EFI (disk0s1) < not mounted >: 210 MB

  Boot OS X (disk0s3) < not mounted >: 134 MB

  Macintosh HD (2) /: 621,05 go-go (295,75 free) - 31 errors

  Drive failure!

  Storage of carrots: disk0s2 127.69 GB Online

  Storage of carrots: disk1s2 499.25 Go online

  Hitachi HTS545050B9A302 disk1: (500,11 GB) (rotation)

  EFI (disk1s1) < not mounted >: 210 MB

  Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (2) /: 621,05 go-go (295,75 free) - 31 errors

  Drive failure!

  Storage of carrots: disk0s2 127.69 GB Online

  Storage of carrots: disk1s2 499.25 Go online

  USB information: ⓘ

  Western Digital My Passport 0748 1 TB

  EFI (disk3s1) < not mounted >: 210 MB

  Backup HD (disk3s2) backup Volumes/HD: 959,83 go-go (207,03 free)

  Computer, Inc. Apple IR receiver.

  MediaTek Inc. MT1887

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 152 tasks Apple

  [operation] 78 tasks Apple

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 156 tasks Apple

  [operation] 87 tasks Apple

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

  Items in user login: ⓘ

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: ⓘ

  [ongoing] com.getdropbox.dropbox.259552

  [loading] 393 tasks Apple

  [operation] 189 tasks Apple

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

  QuickTime Plugin: 7.7.3 (2016-03-12)

  Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

  Default browser: 601 - SDK 10.11 (2016-03-12)

  3rd party preference panes: ⓘ

  Flash Player (2016-04-15) [Support]

  Time Machine: ⓘ

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 621,05 GB disc used: 325,30 GB

  Destinations:

  My passport [Local]

  Total size: 959,83 GB

  Total number of backups: 32

  An older backup: 17 09/15, 01:57

  Last backup: 24/04/16, 07:00

  Backup disk size: too small

  959,83 GB backup size < (disc 325,30 GB X 3)

  Top of page process CPU: ⓘ

  3% WindowServer

  kernel_task 2%

  1% fontd

  0% askpermissiond

  Top of page process of memory: ⓘ

  1.45 GB com.apple.WebKit.WebContent (7)

  608 MB kernel_task

  Softwareupdated 475 MB

  ITunes 369 MB

  270 MB QuickTime Player

  Virtual memory information: ⓘ

  80 MB of free RAM

  used 7.92 GB RAM (1.98 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  April 23, 2016, 20:52:25 ~/Library/Logs/DiagnosticReports/com.apple.appkit.xpc.openAndSavePanelService_2 016-04-23-205225_ .crash [deleted]

  System/Library/Frameworks/AppKit.Framework/versions/C/XPCServices/com. Apple.AP pkit.xpc.openAndSavePanelService.xpc/Contents/MacOS/com.apple.appkit.xpc.openAnd SavePanelService

  April 23, 2016, 17:23 self test - passed

  April 21, 2016, 18:34:49 ~/Library/Logs/DiagnosticReports/Dropbox_2016-04-21-183449_[redacted].crash

  /Applications/dropbox.app/Contents/MacOS/dropbox

  I guess at this point that OS X put in place the incorrect Fusion drive, causing conflicts... But I don't know what to do about this. I have several backups, so this isn't a problem.

  This community is a great resource, thank you to everyone who adds. As I said, I'd like to advice for this...

  I think it is obvious that you have a disk failure. Could be the SSD, HD, or both.

• Satellite P500 - 01 G-install the Toshiba software after clean install

  Hi all

  I have a Toshiba P500 - 01 G (http://www.mytoshiba.com.au/products/computers/satellite/p500/pspgsa-01g003/overview) running the grouped Windows 7 Home Premium 64-bit. I bought an upgrade to Windows 7 Ultimate, but can not use it, he just tells me to use Windows Anytime Upgrade.

  However, I can use it for a clean install and I intend, but I don't know what to do on the Toshiba Software (http://www.mytoshiba.com.au/support/computers/satellite/p500/pspgsa-01g003/download?os=25).
  I read on another thread that the software must be installed in a certain order and frankly I have no idea! I don't want to break something! I'm not to ask for the list accurate for each of them (except if you have time) but just a general guide as to what I should install in the order.

  Also, I guess that my recovery partition is erased in the process and I can't get it back. Is this true?

  Thank you very much. I really appreciate it,
  Abraham.

  Hello, Abraham

  I m the Satellite P500 owner too and it's really great machine, isn t it? I like it. My Toshiba best ever.
  My machine is preinstalled original Toshiba recovery image and it works without any problems so I put t want to change anything.

  Back to your question. I assume that you have a few reasons why you want to use the Ultimate version then you should try to clean OS install. Before you anything create recovery DVDs. Make two copies.
  After that make what you can do with your laptop all you used to because if you want to have the factory settings, again you can use created the recovery disc and install original recovery image.
  After recovery of registered OS image will help and you will not be able to start the installation of HARD drive recovery then please create restore DVD.

  Installing Win7? I have the European model, and I will send exact installation order list. There may be small differences compared to the model of the AU, but the principle remains the same.
  Here we go:
  Windows 7
  Chipset SW installation utility
  Intel Management Engine Interface
  Display driver
  Intel Turbo Boost Technology driver
  Intel Rapid Storage Technology driver
  TOSHIBA supervisor password utility
  TOSHIBA HW utility
  TOSHIBA Value Added Package
  O2 card reader controller
  NVIDIA driver HD Audio
  Conexant Audio driver
  Wireless LAN driver
  Synaptics Touch Pad Driver
  TOSHIBA HDD Protection
  Bluetooth Stack for Windows by Toshiba
  LAN driver
  Winbond CIR driver
  YUAN pilot DVB-T/ATSC Tuner
  Sleep USB TOSHIBA and service charges
  TOSHIBA face recognition
  TOSHIBA eco Utility
  TOSHIBA HDD/SSD Alert
  TOSHIBA Service Station
  HDMI Control Manager
  TOSHIBA Remote Control Manager
  TOSHIBA fingerprint utility
  PatchFiles FixFPService_REG_1.0
  ConfigFree
  TOSHIBA Assist
  TOSHIBA Web Camera Application
  TOSHIBA Extended Tiles for Windows Mobility Center
  TOSHIBA Network Device ID registry tool
  PatchFiles PCIIDEREG - 1.1

  I hope this will help you.

  Good luck and if you have any other questions please let us know.

• GarageBand and idvd is el capitan after clean install missing

  Hello

  After the new installation of OSX El Capitan, I'd install the gray DVD application, only GarageBand and iDVD.

  The installer said that the programming block is not compatible with OSX version and it is better to give up.

  What should I do?

  If the installer we will install, install both applications. Then update the Apple Support downloads (Apple - Support - downloads) page to the most recent versions.

  You need GarageBand 6.0.5 (GarageBand 6.0.5) and iDVD 7.1.2.  (Download iDVD 7.1.2)   Both will run on El Capitan, but are are no longer officially supported.

  If the installation program does not allow you to install, restore your backup applications. But you need to restore the library support files as well:

  • / Library/Application Support/GarageBand.
  • / Library/Audio/Apple Loops /.
  • I can't remember what iDVD may need as files support.

  It is risky to do a clean install, if you are not sure, if your installers will be compatible with the system you are migrating to. A clean install is usually necessary if you have installed software that has damaged your system.

• HP Pavilion Notebook 15-n203ex: 10 a Windows Activation failed after clean install

  To say things in a concise way, I bought a HP Pavilion Notebook with Windows 8.1 15-n203ex 64 bit pre installed.  On July 30, 2015, I upgraded my windows 8.1 to windows 10 which was provided as a free Microsoft Update and everything went fine except for a problem of display that has been fixed after installing the latest Nvidia drivers.

  Now, after about 30 days, I thought to do a clean install to my laptop with windows 10 and so downloaded ISO appropriate and my installation. After the installation of the new operating system, it is not Activated at all no matter what I do, I get an error to enter the CD key.

  Before you do a clean install of windows 10, using scripts from the internet, I received the Windows key from the registry that is unfortunately not be accepted by windows 10 now.

  Microsoft has informed if an upgrade is done Windows 8.1 for windows 10 there is no need to have a key during installation should be the key automatically from the Bios, correct me if I'm wrong.

  Please, help me to overcome this particular problem I am facing.

  Even after 20 days Activation took place so I decided to do a brief study of the issue and find me a solution.

  I solved the problem by downloading the 8.1 Windows 64 bit iso from Microsoft's Web site and installed. During installation, surprisingly the Installer did not ask the product key. Everything went very well and immediately after the update of the firt he invited upgrade me to Windows 10 I did happily.

  There are several applications available on the internet that provides you with the windows product key 8 or 8.1 from the Bios. Neosmart found to be the most simple and free to use without any malware.

  Now, my laptop is running 64-bit Windows 10 and fully active and up to date.

  Hope that this could be useful for someone like me.

• Can't get internet after clean install.

  Hello

  I just finished a clean install with Windows XP Media 2005 SP 2 and I can't access the internet. I can't find network connections.

  What should I do?

  Hello

  Maybe this can help, http://www.ezlan.net/wireless.html

  Or for the son of connection http://www.ezlan.net/debug.html

• How to speed up the process of updating after clean install

  original title: updates after a clean install

  I just performed a facility clean my machine that runs Vista Home Basic Edition and is now trying to download all the updates it has had over the past three years (ex-factory).

  However it will slowly (no surprise) and I was wondering is there something I could do to speed up the process.  Currently, I am just by clicking on start - Windows Update and let it download what they want from there.  However I have noticed saying she "Download 80 updates", it installs then say 5 of those, restarts and then says "Download 75 updates"-have I really downloaded updates and then lost 80 them, or he really download only 5?

  I also thought the oldest download first, but I can't seem to find an opption to do this - is - it possible?  It seems just stupid for me to download updates of 2010 before those of 2008 (assuming that's what he does lol!)

  All advice or pointers that would help to do that, go a little faster would be immensely appreciated.

  See you soon

  Q

  I just performed a facility clean my machine that runs Vista Home Basic Edition and is now trying to download all the updates it has had over the past three years (ex-factory).

  However it will slowly (no surprise) and I was wondering is there something I could do to speed up the process.  Currently, I am just by clicking on start - Windows Update and let it download what they want from there.  However I have noticed saying she "Download 80 updates", it installs then say 5 of those, restarts and then says "Download 75 updates"-have I really downloaded updates and then lost 80 them, or he really download only 5?

  I also thought the oldest download first, but I can't seem to find an opption to do this - is - it possible?  It seems just stupid for me to download updates of 2010 before those of 2008 (assuming that's what he does lol!)

  All advice or pointers that would help to do that, go a little faster would be immensely appreciated.

  See you soon

  Q

  Start by installing the latest Service Pack (see http://support.microsoft.com/kb/935791). You'll have so far fewere updtes to install.

  Also note the following regarding your answer to the question of PA Bear "clean install has been through choice. After 3 years machine has become bloated and slow, and I decided to wipe them fresh, start over and give up unused programs that seemed a good idea at the time. » :

  In my view, it is usually a mistake. With a minimum of care, it should never be necessary to reinstall Windows (Vista or any version). I ran Windows 3.0, 3.1, WFWG 3.11, Windows 95, Windows 98, Windows 2000, Windows XP, Windows Vista and Windows 7 now, each for the period of time before the next release is out and everyone on two or more machines here. I never reinstalled none of them (with one exception--a problem that I worked on for weeks without success), and I've never had anything more than an occasional minor problem.

  It is my belief that this erroneous notion comes from the technical support people in most of the major OEMs. Their solution to almost any problem, for they know not quickly answer is "reformat and reinstall. It is the ideal solution for them. It gets you phone turned off quickly, it almost always works, and it does not need to do any real troubleshooting (a skill that most of them has obviously not in any great degree).

  But it leaves you with all the work and all the problems. You must restore all backups of your data, you must reinstall all of your programs, you must reinstall all Windows and updates of the application, you must locate and install all the necessary drivers for your system, you will need to recustomize Windows and all your applications to work the way you are comfortable with.

  In addition to all these things being long and painful, you may encounter difficulties with some of them: you will find all your CDs application? You will find all the necessary installation codes? You have data backups to restore? You still remember all the customizations and settings that can be installed to make everything work the way you like it? Sometimes there are problems that are so difficult to resolve that Windows has to be reinstalled properly. But they are few and far between; RESETTLEMENT should not be a substitute for troubleshooting; It should be a last resort, to do that once all other troubleshooting by qualified person attempts have failed.

  And perhaps most important: If you reformat and reinstall without knowing what caused your problem, you will most likely repeat the behavior that caused it and quickly find yourself in exactly the same situation.

• Windows Vista will not be validated after clean install

  Windows key, title: product original vesta H P,.

  buy windows key, product vesta p h, it will not be validated after a clean installation, only to discover, to upgrade only, that cost me $ 160 in two, three years ago, can aney help, how to fix this, davie.

  Hi David,

  Install and activate the original operating system provided with the computer first (I guess it's XP).

  Update to upgrade to Vista, then use the Vista product key that you used at the time to update (because it works now as you WILL upgrade and do not try to install only a facility full after an installed clean).

  Good luck!

  Kosh

• After clean install updates vista cause blue screen of death__

  After that a clean install of vista cds coming from the laptop of dell computer purchase fine until I install 80 updates of windows. I get blue screen when restarting updates but passes so fast, I can't pause to read. Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Unable to get updates of Windows after cleaning installed.

  Inspiron 1720, Win7 Ultimate x 64

  A clean installed today on a separate partition. Did not remove the existing installation of the same operating system by using the same key. The new facility will not download updates. C:\ shows many files from Windows.old. No matter what jump to anyone or is this Win10 Win10?

  PS This switch to Win7 Professional would help the situation?

  I should add that it is a slipstreamed SP1 version. I was able to get IE 11 installed without problem.

  Theres been a few problems with Windows Update with Windows 7 clean install for these last months... You can use the WSUS Offline Update Patch Windows 7, after that Windows Update works.

  http://dellwindowsreinstallationguide.com/WSUS-offline-update/

  However since your goal is to make your system a Pro 10 Windows device. You better just download an .iso Windows 10 TH2 and pure install directly with your Windows 7 Ultimate product key:

  http://dellwindowsreinstallationguide.com/download-Windows-10-OEM-and-retail-ISO/

  https://www.YouTube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr

• Activation of Windows 7 Upgrade Version after clean installing forced

  While the reconstruction of my computer, the hard disk on which Windows Vista was installed has failed and I was forced to do a clean install of Windows 7. I was in the process of upgrading to Windows 7 at the time, but I've owned a copy of Windows 7 upgrade and now the software doesn't recognize my product key for a clean install. Is there anyway that I can use my Windows Vista and Windows 7 product keys to activate my operating system?

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

  or

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• I can't activate Windows 7 after cleaning installed.

  Activation of Windows 7 (upgrade) after clean reinstall

  Hi guys,.

  I have the problem with the Windows 7 upgrade version. I was with WIn 7 months with no problems. Win7 was installed on windows Vista in my case.
  But a few days ago, I decided to do a clean reinstall (from scratch, formatted HARD drive).

  The installation was funny until I got the error message telling me that my key is not for the clean install and I can't activate the system. I just left the empty key field and open windows.

  I thought that I activate the system in 'normal' mode not during the installation. So I now fully installed Windows 7 and I can't activate it - because the installation was made not M$ ' mroper way "." Very funny so the "right way" is to install windows Vista and upgrade to windows 7?

  The system has been enabled on this PC (the same harware 100%) before, so I can't do this again? I can not show same Vista installation CD, etc. installation key?

  Is there another way to activate it?

  Thank you

  Maciej

  I just followed the link information: http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html option 3 was useful for me.
  Thnaks again for help

• ThinkPad E530 (3259) - no Hibernate after clean install

  Hello

  I have problem with my laptop. After a clean instalation of win7 64 bit, instalation of all drivers with lenovo update and windows update is the Hibernate option behaves in a strange way.

  The screen goes black, but the computer still works and when I start moving with the mouse, it shows me the login screen. So basically it just disconnects me: /.

  I tried to install the latest drivers for Chipset, graphics card, Bios... the cmd option: powercfg-h is turned on... nothing is and I'm getting desperate :/ I've also updated driver and soft powr Manager.

  Someone knows what to do?

  If anybidy will have the same problem, this is what helped me at the end (after the long struggle )

  When I used shutdown-h command system just connect me off and grey screen. Then cmd has been:

  system cannot find the specified file (2)

  solution is very simple:

  set the active boot partition

  Go to control panel-> administration-> computer management tools-> Storage-> disk management
  And make sure the system reserved partition is an asset.

• vaio duo camera 13 app after clean install need

  Model: SVD13213CXW

  I recently did a clean retail operating system installation after I couldn't stand the constant clicking noise during the day before and broken Internet connection any longer, and I'm glad I did. While these problems have disappeared, I lose all the sony exclusive apps, especially the bundled Arcsoft photo (metro) app. Without this app, I can only take pictures resolution 1920 * 1080 with my rear 8 megapixel camera.

  With the new installation, Windows Store nor show Sony exclusive applications and not allow me to install (to tell the app does not support my PC). My guess is that with the OEM hidden deleted Windows partition would recognize my phone as a Sony computer - so no VAIO don't clip, paper, camera no matter what. I still think that the original OEM image is at the origin of the fiasco of noise and wifi, so I don't want to go back (I created the recovery OEM media). Is it possible to restore the camera app to arcsoft other than having recourse to the OEM image?

  Hi wataru,

  Since you did a clean install on the unit, some group programs may have difficulty working. You can try to reinstall all drivers and updates to this page , just so that the front camera works. For the Arcsoft, you can try to download the trial version on their Web site directly.