Wireless IntelliMouse Explorer for Bluetooth and keyboard

I have been using these devices during the 2 or 3 years.  About 1 month ago both stopped working.  My operating system is XP and I tried the troubleshooting and help sessions and nothing seems to help following.  Any ideas?

Hello

1 have you tried the steps in article 811798?
2. don't you make changes until the problem started?

Download and install the latest software for your mouse and your keyboard from the link below and check if this solves the problem.
http://www.Microsoft.com/hardware/download/download.aspx?category=MK

Kind regards
Afzal Taher - Microsoft technical support.
Visit our
Microsoft answers Feedback Forum and tell us what you think.

Tags: Windows

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