Is there a fix for my new Windows 7 Enterprise 64-bit does not recognize my Wireless Intellimouse Explorer as being a Microsoft product?

Just upgraded my system from Windows XP to Windows 7 Enterprise 64-bit.  Now, my system does not recognize my Wireless Intellimouse Explorer as being a Microsoft product.  Looks like the system has loaded a driver of default mouse with limited functionality.  My software that came with the mouse is not compatible with Windows 7.  There is no Windows 7 driver available for the Microsoft Wireless Intellimouse Explorer.  The mouse is connected via the USB port.

Hi Fdukes,

Thanks for posting your query in the Microsoft Community Forums.

I understand from the description of the issue, that the Wireless Intellimouse mouse explore is not recognize on the Windows 7 computer. I will certainly help you in this regard.

This problem may occur because of incompatible drivers for Windows 7. I suggest you to consult the help articles and check if it helps.

Download and install Wireless IntelliMouse Explorer 2.0

http://www.Microsoft.com/hardware/en-us/d/Wireless-IntelliMouse-Explorer-2.0

For more information, see the articles:

Install IntelliPoint software and the mouse

http://support.Microsoft.com/kb/258785

 

For your reference:

Troubleshoot a wireless mouse that does not correctly

http://support.Microsoft.com/kb/321122

Back to us for any problem related to the Windows operating system. We will be happy to help you. We at Microsoft try to provide our customers the best experience.

Tags: Windows

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