With Google adding account problems in Windows Mail App Error: unable to connect. Make sure that the information you entered is incorrect

Original title:

I'm having a problem with Windows Mail

I have a PC running Windows 8. I tried to open Windows Mail. He asked me to add an account. So I chose to add a google account. I entered my gmail

user name and password. But now he tells me that username or password is not correct. I'm sure I got the right thing. I've tried 3 - 4 times, yet she does not accept. Can someone help me please?

I enabled IMAP in my gmail account settings. I've updated my Mail application. Now, he has accepted my information. Thank you.

Tags: Windows

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    MSI (c) (58:88) [10:36:27:147]: Cloaking enabled.
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    MSI (c) (58:88) [10:36:27:147]: meter is incremented to disable the stop. Counter after increment: 0
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    Product: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi
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    MSI (s) (54:F8) [10:36:27:477]: value of strategy Machine 'DisableUserInstalls' is 0
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    MSI (s) (54:F8) [10:36:27:477]: value of strategy Machine 'AllowLockdownMedia' is 0
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    MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: added {C28136F7-F2C7-4426-B26F-F7E03922B34B}; for the potential sourcelist (pcode; disc; relpath) list.
    MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: check now product {C28136F7-F2C7-4426-B26F-F7E03922B34B}
    MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: Media is enabled for the product.
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    MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: source C:\windows\ccmcache\4\ by train.
    MSI (s) (54:F8) [10:36:27:787]: entering CMsiConfigurationManager::SetLastUsedSource.
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    MSI (s) (54:F8) [10:36:27:787]: value of strategy Machine 'AllowLockdownBrowse' is 0
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    MSI (s) (54:F8) [10:36:27:787]: the LastUsedSource value: C:\windows\ccmcache\4\.
    MSI (s) (54:F8) [10:36:27:787]: value LastUsedType: n.
    MSI (s) (54:F8) [10:36:27:787]: A LastUsedIndex: 1.
    MSI (s) (54:F8) [10:36:27:787]: SOURCEMGMT: resolved source: 'C:\windows\ccmcache\4\ '.
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    MSI (s) (54:F8) [10:36:27:787]: Note: 1: 1715 2: Services for 32-bit Outlook Mimecast
    MSI (s) (54:F8) [10:36:27:787]: SRSetRestorePoint API call. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: «Installed it Services for Outlook 32-bit»
    MSI (s) (54:F8) [10:36:27:787]: the system restore service is disabled. Referred State: 1058. GetLastError() returned: 1058
    MSI (s) (54:F8) [10:36:28:117]: file will have the applied safety of OpCode.
    MSI (s) (54:F8) [10:36:28:147]: STRATEGY of RESTRICTION SOFTWARE: Verifying package--> ' C:\Mimecast Services for Outlook 4.0.411.5287 (32 bit) GPO.msi ' against the software restriction policy
    MSI (s) (54:F8) [10:36:28:147]: STRATEGY of RESTRICTION SOFTWARE: Services C:\Mimecast for Outlook 4.0.411.5287 (32-bit) GPO.msi has a digital signature
    MSI (s) (54:F8) [10:36:28:547]: STRATEGY of RESTRICTION SOFTWARE: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi is allowed to run at the level of authorization 'unlimited '.
    MSI (s) (54:F8) [10:36:28:547]: dialogue of end not activated
    MSI (s) (54:F8) [10:36:28:547]: ==> C:\windows\ccmcache\4\Mimecast4.0.msi original packaging
    MSI (s) (54:F8) [10:36:28:547]: we're running out of ==> C:\windows\Installer\14b48052.msi package
    MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
    MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: no matching ProductCode found in the database.
    MSI (s) (54:F8) [10:36:28:557]: MSCOREE not loaded loading copy from system32
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisablePatch' is 0
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AllowLockdownPatch' is 0
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableLUAPatching' is 0
    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableFlyWeightPatching' is 0
    MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
    MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: no matching ProductCode found in the database.
    MSI (s) (54:F8) [10:36:28:557]: transformations are not secure.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MsiLogFileLocation property. Its value is 'C:\install.log.
    MSI (s) (54:F8) [10:36:28:557]: command line: MSIINSTALLPERUSER = 3 CURRENTDIRECTORY = C: \ CLIENTUILEVEL = 2 CLIENTPROCESSID = 3672
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding PackageCode property. Its value is '{6C9809C5-9DBC-4683-AE5F-3E05D53939EA} '.
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    MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties before transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
    MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties after transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
    MSI (s) (54:F8) [10:36:28:557]: unregistered product: first start installation
    MSI (s) (54:F8) [10:36:28:557]: has determined that the existing product (this product or the product being upgraded with a patch) is installed by user.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting ALLUSERS property. Its current value is '1 '.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting MSIINSTALLPERUSER property. Its current value is '3'.
    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
    MSI (s) (54:F8) [10:36:28:557]: MSI_LUA: invites of credentials not required, the user is an administrator
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding ProductState property. Its value is '1 '.
    MSI (s) (54:F8) [10:36:28:557]: entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (54:F8) [10:36:28:557]: source specified is already in a list.
    MSI (s) (54:F8) [10:36:28:557]: value 'SearchOrder' user policy is 'nmu '.
    MSI (s) (54:F8) [10:36:28:557]: adding new sources is allowed.
    MSI (s) (54:F8) [10:36:28:557]: the Package name from the configuration data: "Mimecast4.0.msi."
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    MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AlwaysInstallElevated' is 0
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    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
    MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
    MSI (s) (54:F8) [10:36:28:557]: the product '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' is running with elevated privileges: product is affected.
    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
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    MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CLIENTPROCESSID property. Its value is '3672'.
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    MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application start\program Data\Microsoft\Windows\Start
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Desktop
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative of Directors
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start start\program
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\windows\Fonts
    MSI (s) (54:F8) [10:36:28:587]: Note: 1: 2898 2: MS without Serif 3: MS without Serif 4: 0 05:16
    MSI (s) (54:F8) [10:36:28:597]: MSI_LUA: the MsiRunningElevated of the parameter property to 1 because the installation is already running high.
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding MsiRunningElevated property. Its value is '1 '.
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding privileged property. Its value is '1 '.
    MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
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    MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
    MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding COMPANYNAME property. Its value is "Oriel Securities Ltd.".
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    MSI (s) (54:F8) [10:36:28:597]: Note: 2 1: 2262: Signature 3:-2147287038
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    Action ended at 10:36:28: AppSearch. Returns the value 1.
    MSI (s) (54:C8) [10:36:28:627]: call for a custom action to distance. DLL: C:\windows\Installer\MSI837D.tmp, point of entry: OutlookVersionCheck
    MSI (s) (54:B8) [10:36:28:627]: generation random cookie.
    MSI (s) (54:B8) [10:36:28:637]: created server custom with PID 4656 (0 x 1230) Action.
    MSI (s) (54:80) [10:36:28:667]: running as a service.
    MSI (s) (54:80) [10:36:28:667]: Hello, I am your 32-bit custom action Server Impersonated.
    Action start 10:36:28: OutlookVersionCheck.
    SFXCA: Extraction of a custom action to the temporary directory: C:\windows\Installer\MSI837D.tmp-\
    SFXCA: Link to the CLR version v4.0.30319
    Call to the custom action CustomAction_OutlookCheck! CustomAction_OutlookCheck.CustomActions.OutlookVersionCheck
    BEGIN OutlookVersionCheck
    OUTLOOK BITNESS IS: x 86
    Key checking: Software\Microsoft\Office\11.0\Outlook
    Key checking: Software\Wow6432Node\Microsoft\Office\11.0\Outlook
    Key checking: Software\Microsoft\Office\12.0\Outlook\InstallRoot
    Key checking: Software\Wow6432Node\Microsoft\Office\12.0\Outlook\InstallRoot
    MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: adding OUTLOOK_INSTALLED property. Its value is 'TRUE '.
    Key checking: Software\Microsoft\Office\14.0\Outlook\InstallRoot
    Found version: Outlook 2010
    Key checking: Software\Wow6432Node\Microsoft\Office\14.0\Outlook\InstallRoot
    MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: property to change OUTLOOK_VERSION. Its current value is 'NONE '. Its new value: "Outlook 2010".
    Found version: Outlook 2010
    OUTLOOK_INSTALLED is: TRUE
    IS THE VERSION of OUTLOOK: Outlook 2010
    MSI (s) (54:F8) [10:36:28:830]: action driving: LaunchConditions
    Action ended at 10:36:28: OutlookVersionCheck. Returns the value 1.
    Action start 10:36:28: LaunchConditions.
    MSI (s) (54:F8) [10:38:26:502]: product: service Mimecast for 32-bit Outlook - only by the installation of the machine is allowed. Please make sure that the user has the appropriate rights to do so.

    MSI (c) (58:C0) [10:36:28:850]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

    Installation is allowed only by the machine. Please make sure that the user has the appropriate rights to do so.
    Action ended at 10:38:26: LaunchConditions. Return value 3.
    Action ended at 10:38:26: INSTALL. Return value 3.
    Property (S): UpgradeCode = {586A589B-D6D5-48D3-9B6D-571EF230ED6A}
    Property (S): NETFRAMEWORK40FULL = 1 #.
    Property (S): LAUNCHOUTLOOKONEXIT = 1
    Property (S): WIXUI_INSTALLDIR = INSTALLDIR
    Property (S): OutlookOpen = false
    Property (S): ProgramFilesFolder = C:\Program Files (x 86).
    Property (S): VersionNT = 601
    Property (S): Manufacturer = Mimecast Ltd
    Property (S): ProductCode = {C28136F7-F2C7-4426-B26F-F7E03922B34B}
    Property (S): ProductLanguage = 1033
    Property (S): ProductName = Mimecast Services for 32-bit Outlook
    Property (S): ProductVersion = 4.0.348.5166
    Property (S): ARPPRODUCTICON = MainIcon.exe
    Property (S): ARPHELPLINK = * address email is removed from the privacy *
    Property (S): ARPNOMODIFY = 0
    Property (S): Platform = *.
    Property (S): ROOTDRIVE = C:\\
    Property (S): MsiBitness = x 86
    Property (S): MimecastInstaller = *.
    Property (S): CAP_Common = *.
    Property (S): CAP_Common.Options = *.
    Property (S): CAP_Common.Options.Credentials = *.
    Property (S): CAP_Common.Options.ChangePassword = *.
    Property (S): CAP_Common.Options.Network = *.
    Property (S): CAP_Common.Options.Network.Read = *.
    Property (S): CAP_Common.Options.Network.Update = *.
    Property (S): CAP_Common.Options.Capabilities = *.
    Property (S): CAP_Common.Update.Manual = *.
    Property (S): CAP_Archive = *.
    Property (S): CAP_Archive.Search = *.
    Property (S): CAP_Archive.Search.Quick = *.
    Property (S): CAP_Archive.Search.Basic = *.
    Property (S): CAP_Archive.Search.Builder = *.
    Property (S): CAP_Archive.Search.Context = *.
    Property (S): CAP_Archive.Search.Recent = *.
    Property (S): CAP_Archive.Search.Favourite = *.
    Property (S): CAP_Archive.Search.Manage = *.
    Property (S): CAP_Gateway = *.
    Property (S): CAP_Gateway.Block = *.
    Property (S): CAP_Gateway.Block.Address = *.
    Property (S): CAP_Gateway.Block.Domain = *.
    Property (S): CAP_Gateway.Block.ReportSpam = *.
    Property (S): CAP_Gateway.Block.ManagedSenders = *.
    Property (S): CAP_Gateway.OnHoldItems = *.
    Property (S): CAP_Gateway.OnHoldItems.Personal = *.
    Property (S): CAP_Gateway.OnHoldItems.Moderated = *.
    Property (S): CAP_Gateway.OnHoldItems.Release = *.
    Property (S): CAP_Gateway.OnHoldItems.Block = *.
    Property (S): CAP_Gateway.Track = *.
    Property (S): CAP_Gateway.Transport = *.
    Property (S): CAP_Gateway.Transport.Secure = *.
    Property (S): CAP_Gateway.Transport.CCM = *.
    Property (S): CAP_Gateway.Transport.Stationery = *.
    Property (S): CAP_Gateway.Transport.Stationery.None = *.
    Property (S): CAP_Gateway.Transport.Stationery.Select = *.
    Property (S): CAP_Gateway.Transport.Attachments = *.
    Property (S): CAP_Gateway.Transport.Attachments.Convert = *.
    Property (S): CAP_Gateway.Transport.Attachments.Metadata = *.
    Property (S): CAP_Gateway.Transport.Attachments.StripLink = *.
    Property (S): CAP_Continuity = *.
    Property (S): CAP_Continuity.Mailbox = *.
    Property (S): CAP_Continuity.Mailbox.ReceivedItems = *.
    Property (S): CAP_Continuity.Mailbox.SentItems = *.
    Property (S): CAP_Continuity.Monitor = *.
    Property (S): CAP_Continuity.Monitor.Auto = *.
    Property (S): CAP_Continuity.Monitor.User = *.
    Property (S): CAP_Continuity.Monitor.Admin = *.
    Property (S): CAP_Continuity.Enable = *.
    Property (S): CAP_Continuity.Enable.Auto = *.
    Property (S): CAP_Continuity.Enable.Admin = *.
    Property (S): CAP_Piits = *.
    Property (S): CAP_Piits.Management = *.
    Property (S): CAP_Piits.AutoMount = *.
    Property (S): Global.Service.AccountType = *.
    Property (S): Global.Service.Username = *.
    Property (S): Global.Service.Password = *.
    Property (S): Global.WebProxy.Enable = *.
    Property (S): Global.WebProxy.Type = *.
    Property (S): Global.WebProxy.URL = *.
    Property (S): Global.WebProxy.Username = *.
    Property (S): Global.WebProxy.Password = *.
    Property (S): Global.Settings.IgnoreLocal = *.
    Property (S): Global.AutoUpdate.URL = *.
    Property (S): Global.AutoUpdate.Enable = *.
    Property (S): Global.Logging.LogDirectory = *.
    Property (S): Global.Logging.MaxFileSize = *.
    Property (S): Global.Service.MaxRolls = *.
    Property (S): Global.Logging.Level = *.
    Property (S): Session.Pits.FolderSyncInterval = *.
    Property (S): Global.Piits.MaxMessagesPerFolder = *.
    Property (S): Global.Service.InstallDirectory = *.
    Property (S): Global.Service.DataCacheSize = *.
    Property (S): Session.Continuity.PreDupeDuration = *.
    Property (S): Session.Continuity.PostDupeDuration = *.
    Property (S): Session.Continuity.HardFrequency = *.
    Property (S): Session.Continuity.SoftDuration = *.
    Property (S): Session.Continuity.EndContinuityExchangeAvailable = *.
    Property (S): Session.Continuity.EndContinuityMimecastUnavailable = *.
    Property (S): Global.Feedback.Recipients = *.
    Property (S): DefaultUIFont = *.
    Property (S): MSIRESTARTMANAGERCONTROL = DisableShutdown
    Property (S): REBOOT = ReallySuppress
    Property (S): OUTLOOK_VERSION = Outlook 2010
    Property (S): OUTLOOK_BITNESS = x 86
    Property (S): ErrorDialog = ErrorDlg
    Property (S): SERVICE_DIR = Windows Service Mimecast
    Property (S): SecureCustomProperties = NETFRAMEWORK40FULL; NEWERPRODUCTFOUND; OLDAPPFOUND; PREVIOUSVERSIONSINSTALLED; WIX_DOWNGRADE_DETECTED; WIX_UPGRADE_DETECTED
    Property (S): MsiHiddenProperties = _LicenseAgreed; CAP_Archive; CAP_Archive.search; CAP_Archive.search.Basic; CAP_Archive.search.Builder; CAP_Archive.search.context; CAP_Archive.search.favourite; CAP_Archive.search.manage; CAP_Archive.search.quick; CAP_Archive.search.recent; CAP_Common; CAP_Common.options; CAP_Common.options.capabilities; CAP_Common.options.ChangePassword; CAP_Common.options.credentials; CAP_Common.options.network; CAP_Common.options.network.read; CAP_Common.options.network.Update; CAP_Common.update.manual; CAP_Continuity; CAP_Continuity.enable; CAP_Continuity.enable.admin; CAP_Continuity.enable.Auto; CAP_Continuity.mailbox; CAP_Continuity.mailbox.ReceivedItems; CAP_Continuity.mailbox.SentItems; CAP_Continuity.monitor; CAP_Continuity.monitor.admin; CAP_Continuity.monitor.Auto; CAP_Continuity.monitor.user; CAP_Gateway; CAP_Gateway.block; CAP_Gateway.block.address; CAP_Gateway.block.domain; CAP_Gateway.block.ManagedSenders; CAP_Gateway.block.ReportSpam; CAP_Gateway.OnHoldItems; CAP_Gateway.OnHoldItems.block; CAP_Gateway.OnHoldItems.moderated; CAP_Gateway.OnHoldItems.personal; CAP_Gateway.OnHoldItems.release; CAP_Gateway.track; CAP_Gateway.transport; CAP_Gateway.transport.attachments; CAP_Gateway.transport.attachments.convert; CAP_Gateway.transport.attachments.metadata; CAP_Gateway.transport.attachments.StripLink; CAP_Gateway.transport.CCM; CAP_Gateway.transport.secure; CAP_Gateway.transport.stationery; CAP_Gateway.transport.stationery.None; CAP_Gateway.transport.stationery.Select; CAP_Piits; CAP_Piits.automount; CAP_Piits.Management; DefaultUIFont; Global.AutoUpdate.Enable; Global.AutoUpdate.URL; Global.Feedback.Recipients; Global.Logging.Level; Global.Logging.LogDirectory; Global.Logging.MaxFileSize; Global.Piits.MaxMessagesPerFolder; Global.Service.AccountType; Global.Service.DataCacheSize; Global.Service.InstallDirectory; Global.Service.MaxRolls; Global.Service.Password; Global.Service.Username; Global.Settings.IgnoreLocal; Global.WebProxy.Enable; Global.WebProxy.Password; Global.WebProxy.Type; Global.WebProxy.URL; Global.WebProxy.Username; MimecastInstaller; PLATFORM; Session.Continuity.EndContinuityExchangeAvailable; Session.Continuity.EndContinuityMimecastUnavailable; Session.Continuity.HardFrequency; Session.Continuity.PostDupeDuration; Session.Continuity.PreDupeDuration; Session.Continuity.SoftDuration; Session.Pits.FolderSyncInterval
    Property (S): MsiLogFileLocation = C:\install.log
    Property (S): PackageCode = {6C9809C5-9DBC-4683-AE5F-3E05D53939EA}
    Property (S): ProductState = 1
    Property (S): PRODUCTLANGUAGE = 1033
    Property (S): CURRENTDIRECTORY = C:\
    Property (S): CLIENTUILEVEL = 2
    Property (S): CLIENTPROCESSID = 3672
    Property (S): MsiRestartManagerSessionKey = b9237eca8dffb44583db9105bf61f283
    Property (S): VersionDatabase = 200
    Property (S): MsiSystemRebootPending = 1
    Property (S): VersionMsi = 5.00
    Property (S): VersionNT64 = 601
    Property (S): WindowsBuild = 7601
    Property (S): ServicePackLevel = 1
    Property (S): ServicePackLevelMinor = 0
    Property (S): MsiNTProductType = 1
    Property (S): WindowsFolder = C:\windows\
    Property (S): WindowsVolume = C:\
    Property (S): System64Folder = C:\windows\system32\
    Property (S): SystemFolder = C:\windows\SysWOW64\
    Property (S): RemoteAdminTS = 1
    Property (S): TempFolder = C:\Users\TECH~1.SUP\AppData\Local\Temp\
    Property (S): CommonFilesFolder directory = C:\Program Files (x 86) \Common Files\
    Property (S): ProgramFiles64Folder = C:\Program Files\
    Property (S): CommonFiles64Folder = C:\Program Files\ Files\Fichiers
    Property (S): AppDataFolder = \\gblon-v-fp001\users$\tech.support\Application Data\
    Property (S): FavoritesFolder = \\gblon-v-fp001\users$\tech.support\Favorites\
    Property (S): NetHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Network Shortcuts\
    Property (S): PersonalFolder = \\gblon-v-fp001\users$\tech.support\Documents\
    Property (S): PrintHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Printer Shortcuts\
    Property (S): RecentFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Recent\
    Property (S): SendToFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\SendTo\
    Property (S): TemplateFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Templates\
    Property (S): CommonAppDataFolder = C:\ProgramData\
    Property (S): LocalAppDataFolder = C:\Users\tech.support\AppData\Local\
    Property (S): MyPicturesFolder = C:\Users\tech.support\Pictures\
    Property (S): AdminToolsFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start administration Tools\
    Property (S): StartupFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start demarrer\programmes\demarrage\
    Property (S): ProgramMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\Programs\
    Property (S): StartMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\
    Property (S): DesktopFolder = \\gblon-v-fp001\users$\tech.support\Desktop\
    Property (S): Font = C:\windows\Fonts\
    Property (S): GPTSupport = 1
    Property (S): OLEAdvtSupport = 1
    Property (S): ShellAdvtSupport = 1
    Property (S): MsiAMD64 = 6
    Property (S): Msix64 = 6
    Property (S): Intel = 6
    Property (S): PhysicalMemory = 4027
    Property (S): VirtualMemory = 5339
    Property (S): AdminUser = 1
    Property (S): MsiTrueAdminUser = 1
    Property (S): LogonUser = tech.support
    Property (S): UserSID = S-1-5-21-583907252-2049760794-725345543-5685
    Property (S): UserLanguageID = 2057
    Property (S): ComputerName = OSLLONPC052
    Property (S): SystemLanguageID = 2057
    Property (S): ScreenX = 1024
    Property (S): ScreenY = 768
    Property (S): CaptionHeight = 22
    Property (S): BorderTop = 1
    Property (S): BorderSide = 1
    Property (S): TextHeight = 16
    Property (S): TextInternalLeading = 3
    Property (S): ColorBits = 32
    Property (S): TTCSupport = 1
    Property (S): Time = 10:38:26
    Property (S): Date = 04/09/2013
    Property (S): MsiNetAssemblySupport = 4.0.30319.1
    Property (S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property (S): RedirectedDllSupport = 2
    Property (S): MsiRunningElevated = 1
    Property (S): The privilege = 1
    Property (S): Name of USER = Oriel securities user
    Property (S): COMPANYNAME = Oriel Securities Ltd.
    Property (S): basis of DATA = C:\windows\Installer\14b48052.msi
    Property (S): OriginalDatabase = C:\windows\ccmcache\4\Mimecast4.0.msi
    Property (S): UILevel = 3
    Property (S): ACTION = INSTALL
    Property (S): OUTLOOK_INSTALLED = TRUE
    MSI (s) (54:F8) [10:38:26:532]: see clean files/packages, if there
    MSI (s) (54:F8) [10:38:26:532]: MainEngineThread returned 1603
    MSI (s) (C 54:4) [10:38:26:542]: RESTART MANAGER: closed Session.
    MSI (s) (C 54:4) [10:38:26:542]: sequence number number for this installation system restore.
    = Logging stopped: 04/09/2013-10:38:26 =.
    MSI (s) (C 54:4) [10:38:26:542]: strategy user 'DisableRollback' is 0
    MSI (s) (C 54:4) [10:38:26:542]: policy value 'DisableRollback' Machine is 0
    MSI (s) (C 54:4) [10:38:26:542]: meter is incremented to disable the stop. Counter after increment: 0
    MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3:2
    MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3:2
    MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
    MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
    MSI (s) (C 54:4) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
    MSI (s) (C 54:4) [10:38:26:542]: restoration of the environment variables
    MSI (s) (C 54:4) [10:38:26:542]: object to destroy RemoteAPI.
    MSI (s) (54:B8) [10:38:26:542]: end of thread Custom Action Manager.
    MSI (c) (58:88) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
    MSI (c) (58:88) [10:38:26:542]: MainEngineThread returned 1603
    = Recording stopped: 04/09/2013-10:38:26 =.

    Appreciate that any direction. Seems that maybe the MSI package might have broken this machine

    Hi Dan,

    This computer is on a domain network?

    I suggest that post you the question in Mimecast forums for more information support:

    Support community-powered Mimecast

    https://community.Mimecast.com/Mimecast

    Hope this information helps.

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    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Restart the computer to return to normal mode.

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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