with MS XP, when I shut down the computer, try to download the same update again and again!

and I don't know how to find the updated info?  Help!  It takes 5-10 minutes every time I have shut down the computer.  How to cancel this update which blocks my crt?

Thank you!

Julie

Hi jjackbcop,

Thanks for posting in the Microsoft Community.

I understand that you are facing the issue with windows updates offer several times over and over again.

Method 1:

I suggest you perform the clean boot and check.

Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow these steps to configure Windows to use a Normal startup of the link report section to return the computer to a Normal startup mode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfig and click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal Startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Method 2:

I suggest you send the link and check (this also applies to windows XP).

Windows Update or Microsoft Update repeatedly offers the same update

https://support.Microsoft.com/kb/910339

Tags: Windows

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