With W - XP and a utility 6540dt, why it prints black (bakkup) with two LDTC wet ink?

Someone out there:

I'm under Windows XP and using a HP Deskjet 6540dt printer.  I removed two LDTC (ink cartridges) which indicated down and replace them with two new HP Inkjet LDTC and the printer indicates it will only print black ctg in backup modeusing.   This got me puzzzled.   I deleted the drivers and reinstalled from a CD disc (part No. C8963-10001) HP   after reinstall the drivers, the printer still prints with the onlyblack print cartridge.  I was super confused.

I am running AVG free edition , and Microsoft Security Essentials and have even unintalled them then turing the driver for the Modem from Verizon to reintall the HP Deskjet 6500 series and still no luck I thought that the firewall can interfere with the installation.  He does not appear.

What do you think is the problem?.    I have the installation disc at home MS W - XP original (not a recovery disk) and have all the dates of arrival and Service Pack (SP-3).

I'll have to take the computer and printer to a repair (specialist) {no BestBuy or Geeks or Office Depot} man or can I fix it myself. ??   If I can fix it myself, you please give me instructions step by step IE: A: cela;  B: do;    etc.

The specialist repairer should have renovated th ? printer

Thanks in advance for your input

Completely confused

Hello

I suggest you try the steps from the following link:
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00219782&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=357211

Additional information:
Troubleshooting print quality problems
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02046460&LC=en&cc=emea_middle_east&DLC=ar&product=357211

Tags: Windows

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