WMP 11 crashes when you add media to the library from an external HARD drive

WMP 11 problem!

I have win XP and current run WMP 11, I try to add data to my library on an external HARD drive, the player begins to add and then crashes... I tried rebulding, clear memory cache and re - install the software... I also tried the HARD drive on another machine, and it worked fine... solutions?

Hello

·         There the latest changes on the computer before the show?

·         Have you tried to connect the drive to a different USB port and check?

Method 1:

I suggest you try to install the hotfix from the link given and check if it helps:

FIX: Windows Media Player 11 may stop responding when you transfer media to a device that uses the Media Transfer Protocol and then you cancel the transfer process

http://support.Microsoft.com/kb/935552

Method 2:

Follow the steps in troubleshooting this article and check if that helps.

You cannot view, add, or delete items in the library of Windows Media Player 11

http://support.Microsoft.com/kb/925718

Tags: Windows

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