Workflow Mailer service starts do not

Hi friends,

My environment
OS: OEL4U5
Request to: R12.1.3
DB version: 11.1.0.7
HostName: erptest01

Here we Setup Notification Mailer Workflow Service in our instance of R12. When you try to start services in the workflow service components each time you start the service except the underside of Document Web Services Service of Workflow

SELECT State node name real process target

1 workflow Document Web Services service active ERPTEST01 down * 0 * 1 *.
2 workflow Agent Service to look up active ERPTEST01 1 1
3 service of Mailer workflow Up Active ERPTEST01 1 1

Please find the error in the FNDCPGSC2064585.txt log file,

[November 17, 2011 10:01:39 IST]: 1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN (0) :-1:Thread [BES Dispatch Thread, 5, main]: 172.16.1.11:1942:1321504289045:29:ERROR: [SVC-GSM-WFMLRSVC-2064585: oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent (BusinessEvent)]: java.lang.RuntimeException: 172.16.1.11.4iapps.com
at oracle.apps.fnd.wf.mailer.MailerUtils.isSocketConnectableNew(MailerUtils.java:300)
at oracle.apps.fnd.wf.mailer.SMTPUtils.isValidOutbound(SMTPUtils.java:522)
at oracle.apps.fnd.wf.mailer.Mailer.validateParameterValues(Mailer.java:1238)
at oracle.apps.fnd.cp.gsc.SvcComponent.performValidateParameterValues(SvcComponent.java:233)
at oracle.apps.fnd.cp.gsc.SvcComponent.start(SvcComponent.java:314)
at oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(SvcComponentContainer.java:2212)
at oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(SvcComponentContainer.java:301)
at oracle.apps.fnd.wf.bes.DispatchThread.run(DispatchThread.java:57)

[November 17, 2011 10:01:39 IST]: 1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN (0) :-1:Thread [BES Dispatch Thread, 5, main]: 172.16.1.11:1942:1321504289045:29: UNEXPECTED: [SVC-GSM-WFMLRSVC-2064585: oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent (BusinessEvent)]: an unexpected RuntimeException or other Throwable occurred--> java.lang.RuntimeException: 172.16.1.11.4iapps.com
[November 17, 2011 10:01:39 IST]: 1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN (0) :-1:Thread [BES Dispatch Thread, 5, main]: 172.16.1.11:1942:1321504289045:29:EXCEPTION: [SVC-GSM-WFMLRSVC-2064585: oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus (Logger, connection, int, String, String)]: START (Logger {mLog = [$Header: AppsLog.java 120.4.12010000.2 2009/06/17 15:14:37 rsantis $ @2216507 {oracle.apps.fnd.profiles.ExtendedProfileStore@7124af}],mUniqueId=SVC-GSM-WFMLRSVC-2064585,mLevel=4}, oracle.jdbc.driver.T4CConnection@19fe451, 10006, STOPPED_ERROR ship, couldn't handle the control-> java.lang.RuntimeException event]}) (: 172.16.1.11.4iapps.com)
[GC 16930K - > 11874K (18016K), dry 0,0007370]


Please suggest us

Thank you
Flo

Hi Hussein

We followed its not fixed, but the documents mentioned above. And atlast, we solved and fixed problem by following the steps.

(1) who crashed Apps services.
(2) the cmclean.sql as a user apps Runned.
(3) rebounce DB.
(4) all services started.

SELECT State node name real process target

1 workflow Document Web Services service Upon ERPTEST01 * 1 1 *.
2 workflow Agent Service to look up active ERPTEST01 1 1
3 service of Mailer workflow Up Active ERPTEST01 1 1

Now the sender of the Notification is running with any questions

Thank you & best regards
Flo

Tags: Oracle Applications

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