Trigger an email notice when the workflow mailer service is down

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  I'm having a weird problem. When I start the workflow for the first time, it is stuck at a certain "Activity A" activity with a status of 'Active'. When I start the workflow from the same session for the second transaction, the first transaction is completed and the other is still stuck in the same activity. It continues when I start the workflow from the same session.
  
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  actid number,
  funcmode in varchar2,
  Out out result NOCOPY varchar2)
  IS
  l_sundry_listing_number varchar2 (30);
  number of l_approval_sequence;
  l_action_by varchar2 (240);
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  BEGIN
  
  
  
  l_sundry_listing_number: = wf_engine.getitemattrtext(itemtype,itemkey,'TRANSACTION_ID');
  
  Select count (*) in the XXCED_SUNDRY_WF_ACTION_HIST l_count
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  If l_count = 0 then
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  on the other
  Select max (approval_sequence) in the l_approval_sequence of XXCED_SUNDRY_WF_ACTION_HIST
  where sundry_listing_number = l_sundry_listing_number;
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  end if;
  
  l_action_by: = wf_engine.getitemattrtext(itemtype,itemkey,'REQUESTOR_NAME');
  
  INSERT INTO XXCED_SUNDRY_WF_ACTION_HIST
  (SUNDRY_LISTING_NUMBER,
  APPROVAL_SEQUENCE,
  ACTION_BY,
  ACTION,
  ACTION_DATE
  )
  VALUES
  (l_sundry_listing_number,
  l_approval_sequence,
  l_action_by,
  "Submit."
  TO_CHAR (sysdate, "DD-MON-YY HH24:MI:SS)
  );
  
  COMMIT;
  
  
  
  END PROCESS_REQUEST_SUBMIT;
  
  
  Can someone help me with this problem please?
  
  
  Thank you
  Rambeau

  Hello

  So that the workflow must be started correctly, something MUST validate the transaction - be it in your procedure that starts the workflow, or anything that calls this procedure. If there is no commit, then when the session disconnects, it restores the workflow.

  So, try

  begin
  XXCED_APWFL006_SUNDRYAPPR_PKG.Initiate_Workflow(transaction_id=>'SUNDRY-0001',
  requestor=>'AMBALAR');
  COMMIT;
  end; 
  

  SQL * more and see what the results are. If it works, the problem is within your call to call the workflow without a validation process.

  Matt

  Published by: Darryl Burke - advertising and deleted links

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  Thanks in advance.

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• Workflow Mailer service starts do not

  Hi friends,
  
  My environment
  OS: OEL4U5
  Request to: R12.1.3
  DB version: 11.1.0.7
  HostName: erptest01
  
  Here we Setup Notification Mailer Workflow Service in our instance of R12. When you try to start services in the workflow service components each time you start the service except the underside of Document Web Services Service of Workflow
  
  SELECT State node name real process target
  
  1 workflow Document Web Services service active ERPTEST01 down * 0 * 1 *.
  2 workflow Agent Service to look up active ERPTEST01 1 1
  3 service of Mailer workflow Up Active ERPTEST01 1 1
  
  Please find the error in the FNDCPGSC2064585.txt log file,
  
  [November 17, 2011 10:01:39 IST]: 1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN (0) :-1:Thread [BES Dispatch Thread, 5, main]: 172.16.1.11:1942:1321504289045:29:ERROR: [SVC-GSM-WFMLRSVC-2064585: oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent (BusinessEvent)]: java.lang.RuntimeException: 172.16.1.11.4iapps.com
  at oracle.apps.fnd.wf.mailer.MailerUtils.isSocketConnectableNew(MailerUtils.java:300)
  at oracle.apps.fnd.wf.mailer.SMTPUtils.isValidOutbound(SMTPUtils.java:522)
  at oracle.apps.fnd.wf.mailer.Mailer.validateParameterValues(Mailer.java:1238)
  at oracle.apps.fnd.cp.gsc.SvcComponent.performValidateParameterValues(SvcComponent.java:233)
  at oracle.apps.fnd.cp.gsc.SvcComponent.start(SvcComponent.java:314)
  at oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(SvcComponentContainer.java:2212)
  at oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(SvcComponentContainer.java:301)
  at oracle.apps.fnd.wf.bes.DispatchThread.run(DispatchThread.java:57)
  
  [November 17, 2011 10:01:39 IST]: 1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN (0) :-1:Thread [BES Dispatch Thread, 5, main]: 172.16.1.11:1942:1321504289045:29: UNEXPECTED: [SVC-GSM-WFMLRSVC-2064585: oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent (BusinessEvent)]: an unexpected RuntimeException or other Throwable occurred--> java.lang.RuntimeException: 172.16.1.11.4iapps.com
  [November 17, 2011 10:01:39 IST]: 1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN (0) :-1:Thread [BES Dispatch Thread, 5, main]: 172.16.1.11:1942:1321504289045:29:EXCEPTION: [SVC-GSM-WFMLRSVC-2064585: oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus (Logger, connection, int, String, String)]: START (Logger {mLog = [$Header: AppsLog.java 120.4.12010000.2 2009/06/17 15:14:37 rsantis $ @2216507 {oracle.apps.fnd.profiles.ExtendedProfileStore@7124af}],mUniqueId=SVC-GSM-WFMLRSVC-2064585,mLevel=4}, oracle.jdbc.driver.T4CConnection@19fe451, 10006, STOPPED_ERROR ship, couldn't handle the control-> java.lang.RuntimeException event]}) (: 172.16.1.11.4iapps.com)
  [GC 16930K - > 11874K (18016K), dry 0,0007370]
  
  
  Please suggest us
  
  Thank you
  Flo

  Hi Hussein

  We followed its not fixed, but the documents mentioned above. And atlast, we solved and fixed problem by following the steps.

  (1) who crashed Apps services.
  (2) the cmclean.sql as a user apps Runned.
  (3) rebounce DB.
  (4) all services started.

  SELECT State node name real process target

  1 workflow Document Web Services service Upon ERPTEST01 * 1 1 *.
  2 workflow Agent Service to look up active ERPTEST01 1 1
  3 service of Mailer workflow Up Active ERPTEST01 1 1

  Now the sender of the Notification is running with any questions

  Thank you & best regards
  Flo