Working on a Pavilion laptop keyboard stop

I have a pavilion with a touchscreen running windows 8.1

my key boad stop responding.  I can't sign on my computer from stop keyboad.  I have a USB attached keyboad and this keyboad works, so that's how I'm communication will open to you now.  How can I get my Pavilion keyboard to work again? Help, please.

Thank you

TJC2014

Hello

Here are some steps you can try to resolve your problem.

Go to Device Manager, right click on the keyboard driver and uninstall then reboot the device and check if the keyboard works fine.

Try to do a system restore to the date where unit was working fine.

Update keyboard driver and the Bios of the HP Web site.

Tags: Notebooks

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