Wuauclt.exe continually displays message to crash every few seconds

Windows XP Compaq, repeatedly gives the message that wuauclt.exe has experienced a problem and must close. I close it and it comes back in a few seconds. I stop the process, and it starts after a few seconds. I delete the file in the Windows\System32 folder, and it reappears after a few seconds. I searched on the PC and it is the only example of wuauclt.exe.

What can be done to repair this PC?

Hi WKB1380,

1. What is the full error message that you receive?

Wuauclt.exe is Windows Update AutoUpdate Client. It is a background process that verifies with the Microsoft Web site for updates to the operating system. It appears on the list of the Task Manager process when waiting for a response, as if to confirm permission to download an update.

You will receive this error message if there are updates available on the computer that you do not install.

I suggest that you check if a windows update is available for the computer and verify also there are updates failed and post back with the details.

(a) click Start, click all programs, and then click Windows Update or Microsoft Update.

(b) on the Windows Update Web site or the Microsoft Update Web site, click view update history. A window opens that displays the updates that have been installed or that have failed to install on the computer.

(c) in the column State of this window, find the update failed to install, and then click the red X.

If there are no failures of updates or updates available on the computer, then I suggest that you put the computer in a clean boot state and check if you receive the error message.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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