XP - error Code: 0X80072F78 (cannot restore hidden updates)
Restore hidden update option is grayed out. It won't let me him. have not received updates since 2/2010. all of the suggestions. also receive error 0x80072F78 #. This is for Windows XP. Thank you
See...
Cleaning a compromised system
http://TechNet.Microsoft.com/en-us/library/cc700813.aspx
Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) won't fix this!
HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307
Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:
4 steps to help protect your new computer before going online
http://www.Microsoft.com/security/pypc.aspx
Other useful references include:
HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c
HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b
Tip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029
NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).
Norton Removal Tool
FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
McAfee Consumer product removal tool
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe
See also:
Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
Measures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspx
Measures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspx
Avoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspx
If you need help, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads , http://social.answers.microsoft.com/Forums/en-US/w7repair/threads , http://social.answers.microsoft.com/Forums/en-US/xprepair/threads
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
Tags: Windows
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