Xperia Z3 will not play any video

I have a Sony Xperia Z3 D6653, running OS 5.0.2.
I can't play the video. This is the video of any app that I installed it, Facebook, YouTube, video same advertising integrated into the games does not play.
I tried to delete the application data, I tried a factory reset, I tried to use the repair feature in Sony PC Companion.
The problem persists, regardless whether I used the wifi or data mobile.
Apart from buying another phone (other than Sony), I don't know what else to do.

@cloggie

It works in safe mode?

http://talk.sonymobile.com/T5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Tags: Sony Phones

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