XPS 17 NEW plug loose and falls?

Recently bought the XPS 17 laptop, and the first thing I noticed when I plugged the adapter is that there is too much play entirely, he flops down and fell some time already.  Have several other DELL laptops and those who are always nice and tight even after years of use ~ they give me that bad?  I don't see why a new CAP / laptop should be that coward?

dhughes

There is a simple resolution. Dell did not provide the explanation of @malkboy him to phone support, engineering, tech, Terry_B or its partners.

Dell did not an official statement of regadring design, the problem or difficulty. Until then, we can assume that it is a problem because we customers don't like it.

@melkboy - it was the case, that it's design in order to avoid the cost of replacing a motherboard, etc, then Dell is expected to say. As Dell has strained the cost of replacing my 2 x XPS17, by sending me a XPS 15, providing a repalcement daughter card, 3 x a new cable power and my loyalty and business. I BEGGED culminate to a person who knows and nobody came before presenting your explanation.

@Terry_B has provided the best communication and there has been no communication from him to this effect.

Its a bad design, intention to Dell did not prevent damage to stumble. Dell is running its customers and this problem.

Tags: Dell Laptop

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