XPS 8700 Black Screen at startup

It started with some intermittent problems with USB 3.0 connections that would disconnect/re-connect randomly while you are trying to transfer large backups (front and rear taken showing the same questions).
Called Dell and they have decided that it was a hardware problem which could be solved by replacing the motherboard. After two changes of motherboard (the first being DOA!) I am now left with a PC that has a delay of one minute (with a black screen), startup stops correctly, but also do not restart as it crashes during the stop in this case.
Have you tried many tests to diagnose the problem, including the withdrawal of the graphics card (NVIDIA GeForce GTX 750Ti) and reinstalling different drivers (WiFi, Bluetooth, NETWORK card) but no change to the start or restart customer.
I also removed my 1 TB mSATA (on which I have 8.1 Windows installation) and the 2 TB HDD Dell and inserted a clean formatted HDD. I then plugged the Dell Windows 8.1 recovery USB drive and rebooted. Exactly the same behavior: white light, the light turns off, a black screen for about a minute, then white light comes back on and the computer starts normally - in this case, the recovery on the USB stick software.
Dell have now agreed to replace the PC with a new one (as it is only a few months old), but I'd be interested if anyone has a vision of what could be the cause of these problems. My guess is that it's another faulty motherboard.

Sorry, that did not help...

You are not alone with this problem, and there seems to be a Windows problem based on what I read. Others have solved the problem on the XPS 8700 by installing a USB3 PCI-e card in the PCI-e x 1 slot...

Tags: Dell Desktop

Similar Questions

  • XPS 8700 - black screen before you get to the screen of Windows 7. Help please.

    Hello. I recently bought 8700 XPS, replaced the 550W PSU and video card MSI GTX 660.

    The problem I have is the booting takes too long, almost 2 minutes. I see the screen black for about 1 minute before it goes to the screen of Windows 7.

    I updated the driver vga for later and others through dell system detects as well.

    What should I do to get rid of the black screen and reduce startup time?

    Boot in the Bios F2. Go to start. Boot USB support is set to disabled? If not, change it to disabled. Press F10 to exit the Bios and reboot.

  • All of a sudden my Macbook Air 2013 13 inch 4 GB shows a black screen at startup

    All of a sudden my Macbook Air 2013 13 inch 4 GB shows a black screen at startup, no problems before

    Try to leave is SafeMode as shown here:

    Try safe mode if your Mac does not end commissioning - Apple Support

  • Satellite A305-S6898 - half black screen at startup

    I bought this laptop in early March and had to return to store due to a problem at startup when half of the screen would be black on the Windows login screen. They ordered me a new I got about 3 weeks ago and I used it for about a week before I had the same problem of a half black screen on startup.

    Now he has been running really slow and there is a time, I've had it freeze on me and my screen turn into a bunch of colored lines.
    I had to reboot in safe mode and run a virus scan just to make sure it wasn't my problem.

    I do not download anything on this computer other than basic messengers and photo editing programs.
    I have a HP MP7170N desktop computer which I use to download everything that seems to work faster than the laptop and I use photo, download torrents programs and store most of my pictures and music on this one and it has only 1 GB of memory compared to this the 4 GB.

    What is the problem?
    Anyone have any ideas as to what I can do.
    I can't really go back to the shop because they give only a grace period of 14 days for returns.

    > I had the same problem of a half black screen on startup.
    > Now he has been running really slow and there is a time, I've had it freeze on me and my screen turn into a bunch of colored lines.

    Doesn't look good for me it sounds a bit like graphic problem.
    Before contacting a professional Toshiba authorized service provider would be, it would be interesting to know if you have seen improvements after recovery procedure and BIOS updated.
    I think you n t get a recovery disk because you can create it using the verification of software preinstalled Toshiba manual how to create the recovery disk

    If, after installing new check usability of portable and so similar issues still persists.
    If nothing will change it s is strongly recommended to communicate with an ASP.

  • Black screen on startup Satellite A80

    I get a black screen at startup what is the problem and what is the solution for it? It might have something to do with the cold?

    Hi poly

    Please put more details on the problem, because it s not easy to say what has happened without any detailed information. You hear the operation of the HARD disk or fans?
    Switch you to other devices to display, before this problem occurs?
    Unfortunately it FN + F5 key combination doesn't work if the operating system has started so it could be a malfunction of the equipment. I don t think you can solve this problem by yourself. In this case, the only way is to contact the service.

  • Satellite A100 - black screen on startup

    For two days my laptop Toshiba A100-495 / model-No. PSAA9E-18F047GR / Y6065357Q with Windows XP SP3 serial shows a black screen at startup. There is still no picture Windows startup.

    The laptop is all starting, but after finishing and be ready for use, the screen is always black. When I am pressing Fn + F5 keys, the desktop appears.

    The black screen is only starting cold after stopping, not awareness of standby or pause.

    > When I am pressing Fn + F5 keys, the desktop appears

    It seems that the display output is set to external monitor
    You see the Toshiba start screen if the laptop is connected to the external monitor?
    Check it!

    In addition, I am agree with Akuma BIOS should be the default value.
    To access the BIOS F2 press while turning on the laptop. I hope that you can do this then press F9 for default settings and then exit the BIOS save settings.

  • B540 TDR and black screen on startup

    Hi all, I bought a B540 in April a power works fine until end of July when it began to show the error "display driver has stopped working and has recovered." a few days later I let him (I have need as a wifi station to connect devices remove) and after a few hours of work, when I came back, the screen was off and there wa no way to turn it on. I press the power button for a few seconds to turn off the pc and he died. When I turned on, the computer started but the screen is off (not the 'lenovo' logo was shown on the eve) but everything else seemed to work (play plug/unpluging usb external hard drive the sound of the carachteristic). I turned off again and wait ten minutes before the market again, this time above the 'lenovo' logo was shown, but it seems that the pc failed to boot win 8. I unlplugged everything, removed the power cord, wait an hour and after that all started ok but the error message "display driver stop" was still there. After this date the computer randomly starts ok or with the screen. Given that I do not use it intensively Isuspected some windows update to cause this strange behavior and I'm trying to use a point of restoration, until July 17, but the problem was still there. Then I removed all recent windows update of June on, and I realized that in one case, it was not possible (i.e. the "remove/uninstall" button not showed that KB). I googled around and found the subject KB has been reported to broken system and the only way to react was to use a DOS command to reatore a new installation of the system. I did and actually everything works ok for 2 days (one day, I actually use the PC all day to upload stuff to iternet it to work). Unfortunately, after that day, everything seems to repeat: new 'pilot not resposinding to display' and a black screen at startup.

    Please consider that the system is quite new and clean (only 3/4 months of life) and everything works fine until end of July. What do you suggest me?


  • Power outage during Vista SP2 install; black screen on startup of the PC

    Hello-

    I have a PC desktop Gateway which is no longer start after a power failure has occurred during the installation of Vista SP2. The computer displays the progress at the bottom indicator, then, before that can display the login screen, the screen goes black, with a white cursor. CTRL-Alt-Del and Ctrl-Shift-Esc do nothing.

    I tried without success to the following:

    * Safe Mode/Safe Mode control guest - boots to black screen new
    * Startup Repair - told me there is nothing wrong
    * System Restore - tells me there is no available restore points
    * System restore the OEM DVD - can not find hard drive
    * Re-install this is disabled because I can't start Windows Vista-

    There are * all * options other than wiping the disc/lose all my data? The PC is in a remote area and backup drive is not an easy thing to achieve.

    The PC is no longer under warranty of the bridge, and I understand that Microsoft supports is no longer installs OEM of Vista.

    Can anyone help?

    Thank you

    -Andrew

    I can tell you how to make bootable disks, but you already have a disk.

    He has changed since good means of XP repair install from disk by booting from it.

    I would add that info to disk Bootable repair, just in case your DVD is a factory of one computer.

    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    It's Vista only repair installation option these days.
    It must be switched on!
    Not much use, is it!

    Good luck with it.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Download the ISO on the provided link and do a repair of the disc.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Above information shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use it.

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista Startup Repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    See you soon.

    Mick Murphy - Microsoft partner

  • S7: black screen on startup

    S7, barely a month.  Order last night, left pending, lid and power cord plugged in.

    Today he won't move beyond a black screen at startup.  Starts with the start screen "Acer Explorer beyond the limits" and then just black.  However, I can see the pointer of couse to the screen and it can move with touchpad and mouse.

    I rebooted several times, power cord unplugged, etc..  No luck.

    Looking, seems I'm not the only one with this problem.

    Come on Acer, I dropped a lot of money on this machine!  Help, please!

    Here's how I fixed my problem as described in my original post (for now, anyway):

    Unplug the power apparatus.  Open the cover; computer will power on but go to black screen.

    Power off button on the side, but leave the lid open.

    Then, with (2) lid open (1) the computer turned off and unplugged from power cord (3), press and hold the power button / stop for 30 seconds.  Computer will be quickly implemented on and then turns off quickly (you'll see the Acer logo startup screen, but he died before entering the black screen).  Keep holding the power button / stop through all this for 30 seconds.

    At the end of 30 seconds, the computer will be (should be) off the coast.   Remove your finger from the power button / stop.  Leave lid open during all this.

    With lid open, connect the power cable.  Press the power button / stop as you normally would (you are not holding it this time) to turn on.

    Computer should start normally.

    Worked for me; It may be useful if you encounter the same problem.  I said that it has something to do with static buildup.

  • Pavillion dv6 6b15ed: Driverupdate to fix the black screen at startup windows 10!

    Hello

    Question:

    Is there a new driver is released for my AMD Radeon HD card 6755 2? (double grafics)

    Because the latest driver causes a black screen at startup. Sequence: wenn turn on u see hp and that start-up logo win 10 after that it crashes on a black screen for about 2 minutes, then start 10. (about 2, 5 minutes later)

    I have now installed a windows 8 (issues) driver and windows starts in 6 seconds (with normal hard drive).

    I can't play the games but the bootspeed is good.

    So is there a fix or is there is 1 entry?

    TNX

    While the video card is not supported with the latest drivers.

    You can update as much if you want to, but isn't is not helping.

    Even in charge AMD said that this card is not supported with drivers.

    But today, I tried 1 times more, I used the old driver AMD_Display_13.352.

    With the first reboot, it was still black and some errors of the pilot, but after that the second quick start installation restarts!

    Appearance of the logo Windows 10 only 3 or 4 seconds and start immediately, without black screen and I got sound, video and video tube work as well.

    If other people having the same problem download Drivethelife and download the old pilot 13.352 and see for yourself.

    Make sure u delete all drivers previously installed with DDU (Display Driver Uninstaller) of guru3d site.

    Almost forgot: I also disabled windowsupdate to prevend install other drivers (new).

    Greetings

  • black screen at startup and even on HDMI

    My hp pavilion dv7 gives me a black screen at startup and even if it is connected to my HDTV via HDMI. have tried several methods but still not working (the battery grip and long pressing the power button and then using the AC adapter to turn on). Can someone help me solve the problem please.

    Yances,

    Welcome to the forum.

    Have a look here:

    Provides the steps necessary to test the memory and the hard drive and restore the operating system if the laptop does not start and no error message is displayed.

    HP Notebook PC - troubleshooting black screen displays with no error message during startup or boot

    The next document implies that the system provides an Error Message:

    HP Notebook PC - troubleshooting on a black screen error Messages that may occur during Startup or start-up

  • Black screen at startup, unable to boot from the CD

    I did something wrong on my Thinkpad T43 2668, now I have Black Boot screen cannot Access IBM, can not press a function key, cannot start from the CD.  Here's what I did:

    1 got unwanted winxp sp3 updates automatic, then restored to the permeable point via Windows XP system restore, then, cannot start system; cannot boot from the Windows XP CD

    2 2 demarrer start from Linux Live CD, format hard drive and install ubuntu, hidden Partition of domain is not deleted, always there;

    3. can start Linux OS, but black screen on startup. There is no way to see what's happening at startup; Pressing a key of function or IBM bottons returns no result, always boot in Linux;

    4. cannot boot from any CD bootable legal except Ubuntu Live CD;

    5. no means of access Bios to set the boot sequence, therefore, cannot boot from USB floppy either.

    Advice is appreciated!

    PS. I tried Linux live CD some time ago before this trouble, click on "help me to boot from CD", got something installed. I guess it's something installed out of the box and that is why now I can boot from a Linux Live CD.


  • XPS One 2710 - black screen on startup. No BIOS.

    I met a problem when using Windows (during a copy of files, icons disappear from my office and I cannot start programs) and had to restart my PC. As a result, Windows could not restart showed a blue screen WDF_Violation, another boot resulted in a screen of reconstruction followed a mistake of the Intel driver Cache. After repeated that cycle a couple of teams, I hard rebooted the PC.

    Now, the computer starts with a black screen. I see the backlight turns on for a few seconds however there is no screen of the BIOS boot nor is it the beep normal when the pre-start checks complete.

    I tried to boot with a CD of Windows 10 and USB without success. I also tried pressing the full range of function keys.

    He is running Windows 10 and was without a problem for about 6 months so far.

    My data is backed up, so I don't mind a format and regenerate solution but must be able to obtain the BIOS and boot from the DVD/USB.

    Any help gratefully received.

    Dell didn't test the compatibility of the XPS with Win 10 2710. If you search these forums, you will find many users reporting the same 'black screen of death"after Win 10 on this model for a few days, weeks or even months.

    Not quite clear what happens bad, but many users had to replace the motherboard, if they could find one.

  • NB550D - black screen on startup

    I have a NB550D who refuses to start after a black screen. I see a mouse pointer, but he won't go any further than that. I tried to boot into the Startup Repair, in safe mode and even tried to install a new copy of Windows from a USB key. Each time I was stopped at a black screen with a cursor.

    I tried removing the battery and now the button power for 30-60 seconds then reconnect. That did not work...

    I have no idea what to do now.

    HI Joonair,

    You can install Windows recovery media that you have created (USB stick or CD/DVD drive)? This recovery media contains an image of the factory settings and in general it is always possible to install the contents of the recovery media.

    If not it material s serious malfunctions or your laptop to check for an authorized service provider. Guys can do a professional diagnosis and exactly what is the problem exactly. :)

  • Satellite L640 - black screen on startup

    When I go to start the portable computer I only get a black screen. I can hear things fan and the startup sound happens to connect but only a black screen.

    Any suggestions to solve this problem would be great!

    For better understanding, you should put a little more useful information. Who knows what you do with your machine.

    What operating system do you use? What was your last step when everything worked OK?
    Normal shutdown of OS?

Maybe you are looking for

  • can connect by using the ip address, but not by using web address settings?

    Try to connect to the internet using access point mobile Windows 7 Firefox browser.I can access a Web site by using the ip address using however nothing www.msn.com or whatever it is.In the connection to the internet in Network Options window that I

  • How can I get rid of the title bar?

    When I installed Firefox on my new computer Windows 8, I got a style in which there is no title bar. The tabs are up there with a Firefox orange button on the left. It allows to access the menu items. I like that. However, I tried the function of my

  • Why didn't - not all visited Web sites that appear in the list of authorization manager?

    Some Web sites I visit (e.g., play.com) do not appear in the list on the left of authorization manager. However when I click on 'Manage cookies' they appear, with a list of all of the cookies. Is it because of a few settings, that I don't know? How c

  • How should I prepare for El Capitan 10.11.2?

    Hi all As the title asks, how should I prepare for this upgrade? I had already installed El Capitan 10.11.0, but quickly returned to 10.10.5 after discovering several problems: 1 (2 x 1 x POP, IMAP) e-mail accounts - problems with lack of mailboxes,

  • Add 0 in front in the binary number

    Hello I'm learing labview and I wanted to do something like that... I want to read in a text file. convert decimal numbers into binary numbers and then add zeros if the length of the binary file is less than the number X. and then eventually summariz