XPX L501X - Completely unused Nvidia GPU
Hello
I have a XPS L501X with an Nvidia GT 420 M GPU, which I think basically perhaps never worked.
I have struggled for centuries to get a game I want to play (Codemasters F1 2011) to play at a usable level. With all the graphics settings set very low the test bench has never makes about 24 fps at most, often less. The Nvidia Control Panel signals that the game should use the Nvidia GPU and not integrated Intel, so it seemed very low. I finally thought I'd try running the same test but to launch the game by using the integrated chip - it gives exactly the same result. From what I see the Nvidia GPU is never used.
It's obviously very disappointing. If someone could help me get the Nvidia GPU to use I would be really grateful.
Thank you
Toby
Hi Toby,
My apologies for taking more time than expected. We did some research on the issue.
Given that the discrete GPU works when connected to a TV using a HDMI cable, it is not a hardware related issue. If the GPU nVIDIA had been bad, it would be not be performed with the HDMI cable. We also explored all other options such as reinstalling the video drivers and reconfigure the parameters of nVIDIA GPU. But nothing seems to have worked so far. It seems to be a problem with the system software. I recommend a new "reinstalling Windows" to see if that makes a difference. I do not pretend that you a factory reset is because you had to deal with it since the first day. and it is possible that the original hard disk image is damaged.
Do not respond to the results.
Tags: Dell Laptop
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