Y700 - Dolby Audio does not work after resetting the system

After resetting my computer to factory settings, audio dolby does not work. This is the error message I get:

"Your installation is missing components. Reinstall the audio driver or the stand-alone components available on the support site for the manufacturer of your PC. »

His works on my computer, just not this request.

Thanks for the help.

Matt

I have the same problem, I have a 70-Z40 and the Dolby Digital Plus open, but does not work, you can choose the profile but is not even, I have this problem after the last windows 10 updated a few days ago.

I hope you can help, thanks in advance

EDIT: I solved it after a few tries, I don't know if it is the best way, but it's how I solve this problem:

(1) Delete last windows update (after that, it did not)

(2) delete the sound driver from Device Manager and reboot (it did not)

(3) download the driver for my lenovo model page and install it (it did not)

(4) any uninstall Conexant audio and Dolby of my computer and re - install again (it does not), it seems that my dolby 7.6.4.9 driver version is not correct, I need the 7.5.1.1

(5) again to uninstall everything and restart

-From there, he solved my problem

(6) go on my computer (my system is in Spanish, so I don't know the correct name for the version in English, sorry) and then go to the Lenovo partition, then open drivers > Audio > Setup.exe This will install your Conexant audio driver, and then restart.

(7) after you restart your laptor, do the same thing... Lenovo > drivers > Audio > DolbyGUI > x 64 > DolbyDigitalPlusHT.msi, and then restart your computer and it should work fine.

Sorry for my English.

See you soon

Tags: Lenovo Notebooks

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