Your text suddenly not working on more than 6

I have an iPhone 6 +. I used the tone 'Bulletin' for my texts, but he disappeared. I turned off my phone while I was in a theatre, 3 days ago and when I turned on the tone of the text was missing. It is checked and is the only tone that has stopped working. I phoned Apple and the support I got was negligible.  First of all, I was told that it does not work with the 9.2, but I have friends with the same iOS phone and Bulletin works perfectly well on their phones. Then I was told he was kidnapped, same friends still have the tone that works. How can I get that tone back and working again?

The Bulletin called ringer is in iOS 9.2.

If it does not work, you can try settings > General > reset > reset all settings, or by a factory restore after backup of your device.

Use iTunes to restore your iPhone, iPad or iPod settings - Apple Support

Tags: iPhone

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