How to disable series when your computer does not work?

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  Hi Asdlfjasdfjlasdf,

  How did you install ServicePack initially?

  You can try to start safe mode and try to perform a system restore.

  Step 1:

  For a safe boot, you can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

  a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. in the display Advanced Startup Options, use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see startup options (including safe mode).

  4 log your computer with a user account with administrator rights.

  When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  If you are able to boot to the desktop in safe mode try doing a restore of the system at a point when the computer was working fine.

  For more information on Safe Mode, follow the link below:

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  After you perform a restore of the system try to boot into normal mode and then download the standalone vista service pack and try to install.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791

  Once it is finished downloading the pack of autonomous before installing the service pack disable security software, the system n clean boot, and then install the stand-alone pack. Once the installation is complete normal startup mode and re activate the security software.

  If you are not able to perform the above steps then you will need to take your computer to the technical workshop and get it rectified.

  The steps to perform a clean boot are given below:

  1 log on to the computer using an account with administrator rights

  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue

  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

  Once you restart to try Office Outlook and see if you get the same error message. If not then follow the divide and conquer method mentioned in the article about which program is causing the problem.

  For more information about the clean boot, follow the below given link:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you have completed the installation of the service pack, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig.exe in the start search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. on the general tab, click the Normal startup option, and then click OK.

  3. When you are prompted to restart the computer, click on restart

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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