Z30 Blackberry Z30 blackBerry messaging problem

Given that the new OS update, my email address will update once a day, usually around 23:00 (guessing). Very strange!

In the page accounts, it says that my email address is not logged. In the screen change the account as a message says that "an unexpected problem occurred with Imap email" it shows my e-mail and said while some features may not work properly.

If I disable the network (airplane mode) and then back on, I get all my messages for a minute, but then nothing until I wake up in the morning. I leave my phone on, but connected to a charger overnight.

My provider had no idea what could be the issue.

Hello and welcome to the community!

I recommend you:
(1) remove the e-mail configuration
(2) restart the device
(3) configure e-mail
(4) see what happens

Good luck and let us know!

Tags: BlackBerry Smartphones

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