Z5 reset to infinity

Hey everybody.

So I recharge my phone today and then all of a sudden he began to reset to infinity. He worked for a few seconds, and then froze, then restarted again. There is a triangle with a screwdriver on the screen, then restart. Then it it worked again but everything was crashing (Google play, Xperia House... services etc).

I did a software repair, nothing has changed except endless reboots. There was one where I had a lock screen, then 'unsuccessful encryption"that prompted me to perform a factory reset, but nothing happened. He began another time saying bam, then 'optimize applications' another reboot. Suggestions for what to do next? To take it to the service center is my last resort.

PS: I did a software repair last week because since I've updated the software of the Marshmallow, the camera acted strangely.

Hi Zoeytful,

Welcome to the community,

Sorry to hear about this, it is very possible that this is related to a SIM card or SD card, can you try to remove them both and power the unit and let know us if the device keeps on rebooting?

If she stopped, then I suggest trying just the SIM card and test and if it still works, then you can specify the problem.

Let us know how you go.

Tags: Sony Phones

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