USB foot pedal problem (Infinity IN-USB-2): recognized by Windows but does not work on VMware Workstation 10

When I connect an Infinity IN-USB-2 pedal for my guest Windows 7 Professional (on Ubuntu 14.04 and VMware Workstation 10.0.2), the pedal gets recognized by Windows and different applications, but by pressing the pedal itself has no effect.

I downloaded a USB foot pedal Tester (http://vec-infinity-in-usb-1-foot-pedal-tester.soft112.com/) on the client and he acknowledged that the device is connected, but when I pressed on any of the three pedals, the tester has not detected the presses.

I tried the pedal on a real Windows computer, and it worked fine.

When I connect the pedals, even with the guest in the foreground, VMware Workstation will appear a dialog box:

The specified device is claimed by another (usbhid) driver on the host operating system. The device can be used. To continue, the appliance will be first disconnected from its current driver. [Cancel] [OK]

When I click 'OK', we state above: Windows recognizes that the device is connected, but foot-presses are not detected. My other USB devices are not pop this dialog box. (Click Cancel maintains the device disconnected from the guest.) I don't know if the dialog box is significant or a red herring.

Here's what/var/log/syslog says when I connect the pedal with the Windows client in the foreground:

kernel: [281434.822751] usb 2 - 1.7: new low speed USB device number 28 using ehci-pci

kernel: [281434.920667] usb 2 - 1.7: new USB key found, idVendor is 05f3, idProduct = 00ff

kernel: [281434.920672] usb 2 - 1.7: new USB device strings: Mfr = 1, product = 2, SerialNumber = 0

kernel: [281434.920675] usb 2 - 1.7: product: pedal WITH USB

kernel: [281434.920678] usb 2 - 1.7: manufacturer: VEC

kernel: [281434.923852] entry: CVE CVE USB pedals as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.7/2-1.7:1.0/input/input38

kernel: [281434.924239] is hid-generic 0003:05F3:00FF.0016: entry, hiddev0, hidraw3: USB HID device v1.00 [CVE CVE USB pedals] on usb-0000:00:1d.0-1.7/input0

PSG-probe: check the bus 2, device 28: ' / sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.7 '.

PSG-probe: bus: 2, device: 28 is not a MTP device

And when I click on "OK" to the dialog, he said:

kernel: [281480.324926] usb 2 - 1.7: reset low speed USB device number 28 using ehci-pci

kernel: [281480.900448] usb 2 - 1.7: reset low speed USB device number 28 using ehci-pci

When I unplug the device, it is said:

kernel: [281517.582472] usb 2 - 1.7: unplug USB, the device number 28

Thanks for the ideas on solving this problem.

Answering my own question: I spoke with a salesman who told this pedal does not work on virtual machines for the following reason:

These pedals are all just Universal USB controllers that require programs or applications to be able to see and recognize them for use. Because they are installed by the base of Windows and Generic USB devices drivers, they can not be seen my remote computers via USB sharing etc.

They recommended using a hotkey program to work around the problem. I have not tried this solution, but bought a different pedal that works out of the box with VM: a vP-1 vPedal. Lower build quality than infinity (in my opinion) but it works perfectly.

This is the idea of the key of the seller:

I have a solution that will allow you to use the pedal as expected if the remote program who need to use supports the use of shortcut keys. For example, these pedals are commonly used with NCH Software Express Scribe professional software. This software can use either a pedal, or you can assign the playback functions to access keys. In the scenario you are talking you re Express Scribe on the remote computer to use keyboard shortcuts, you then install Pedalware (http://www.altoedge.com/pedalware/index.html), a free Windows only the foot pedal utility made by NCH Software, you then use the Pedalware utility to assign the buttons on the pedal of a keyboard shortcut that coincides with those remote program.

Tags: VMware

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