When I try to connect to facebook, my going high turn of wifi, keeps diconnecting. I have infinity in the House, with a netgear wifi box for my laptop in the garage.
I have 2 computers. An office in the home and a laptop computer in the garage. Desktop is connected to the internet, through infinity, the laptop reaches the internet through a wifi netgear box. Since last week, my laptop disconnects from the internet, everytime I try to log in to facebook. When I plug the laptop in the House, it woorks fine, this happens only when I try to connect via my wifi. Why?
Hello
Thank you for writing to Microsoft Communities. The problem description, I understand that you are not able to connect to the internet. Provide the following information:
· What version of the operating system is installed on the computer?
· Did you do changes on the computer before the show?
· You get the error message?
· What web browser do you use?
· The question is limited to the Facebook website?
Follow these methods.
Method 1: Temporarily disable the security software .
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: Follow these steps:
Step 1: Start the computer in safe mode with network and check.
Startup options (including safe mode)
Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.
Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.
Method 3: Follow the steps in the article.
Windows wireless and wired network connection problems
So you can see these articles for more information.
How can I troubleshoot network card?
How to reset the Protocol Internet (TCP/IP)
Let us know if you need more assistance. We will be happy to help you.
Thank you.
Tags: Windows
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