Zones blackBerry Smartphones
I have recently traveled to Ghana from the UK, but have now returned. For some reason, my phone seems to believe that zone, that I am is "Eniwetok", which is 12 hours behind GMT (which is not yet suitable for Ghana). I can change this by using 'set time', but when I sync my phone with my laptop (which is set to GMT), the phone's back in time "Eniwetok". Any suggestions?
Check your configuration of BlackBerry Desktop Software or help settings, I remember there being a place "change time zone" when syncing.
Tags: BlackBerry Smartphones
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Hello merlin02131
Welcome to the Forums of the BlackBerry Support
Sorry to hear about the problem you are experiencing during the update!
But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.
You have a backup of your device, or using BlackBerry protect for the backup?
If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:
KB10144 : How to force detect the BlackBerry smartphone using the Application Loader
Additional information:
KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7
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Hello and welcome to the community!
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EmmanuelSmith911 wrote:
I tried and nothing has changed,Hmmm... Sorry to sound as I do not understand, but well I don't. Does this mean that the steps, has worked exactly as described, but do not resolve the symptoms you have described initially? Alternatively, the steps even not worked exactly as described?
EmmanuelSmith911 wrote:
I'm starting to think that this could be the it policy which could cause this problem. How can I remove the it policy?It is possible. But if you stay on BES, you cannot remove the it policy... you have to work with your BES admins to solve the problem.
If you are not on BES, you must first check if you have a latent policy on board:
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If you have one, then this is the only method to remove:
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