0x8007007B error code

Do a system restore but get this error 0x8007007B code.  The reason why I wanted to do a restore of the system is that the USB ports on the front panel of the computer became suddenly not recognized by the system, so I was going to restore to early date when everything was okay.  Help, please.  I don't have the Vista software because the Tower came preloaded and I don't have a backup restore disk.

Hi MAVERICKMOORE,

Welcome to the Microsoft Answers site!

Since you get an error message at the time of the restoration of the system, first of all, try the steps to solve the problem of the system restore and try the steps to trouble shoot on the question of the USB device.

Step 1: Try to create a new restore point and try to restore at this point. If you can restore it, then we can conclude that your previous restore points are damaged

Create a system manually restore point:
1 open the system by clicking the Start button, clicking Control Panel, clicking system and Maintenance, and then click System.
2. in the left pane, click System Protection if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. click on the tab System Protection and then click on create.
4. in the System Protection dialog box, type a description, and then click on create

You can also try booting in safe mode and try to do a system restore.

Step 2: for a safe boot you can follow the below given steps:

1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

Click the Start button, click the arrow next to the lock button, and then click restart.

2. do one of the following:

a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

3. in the display Advanced Startup Options, use the arrow keys to select the option of safe mode you want and press ENTER.

For more information about the options, see startup options (including safe mode).

http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

4 log your computer with a user account with administrator rights.

For more information, you can consult the following links for more information:

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

About USB related issue; Try the following steps:

You can try to plug another USB port and check if the device is getting detected.

First of all, you can check disk management to see if the drive is detected it:

1. right click on computer, select manage, select disk management.

2. check the upper and lower windows to find if the drive is detected.

If the drive is detected, then right click on the flash drive or thumb drive, then choose change drive letter and access paths to assign a new path.

If the external hard drive is not detected, try to connect the external drive to another PC to check if the device works.

For more information, you can consult the following link and try the Fixit:

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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