0xe0000100 error code when you try to manually install printer drivers

Hi all

I am running windows 7 Home premium 64-bit edition. I am trying to install the drivers manually for my brother HL-2040 printer, as he was unable to do it automatically.

When I plug the printer to try to download the drivers but find that there is none is available. Then I went to the Windows 7 Compatibility Checker, I found the drivers and download.

I then started to install. 0xe0000100 error message came at the end of the installation. Despite the drivers being installed it is somehow not recognize them as being installed in printers and devices to say that there is none for the device.

I then rebooted and tried to do it again. The same error message appeared.

Help, please!

Hi Stacey,

First of all I suggest to remove the printer installed on your computer and follow the steps below to install the printer on your computer and check if it helps.

Step 1

Make sure print spooler service and the service of dependency for the print spooler service is set to automatic and started.

To start the print spooler service and set it to automatic, follow these steps.

1. right click on computer and select Manage

2. in the console that opens, scroll down the menu Services and applications

3. click on Services

4. double-click on the key of spooling print

5. in the 'Général' tab, go to Startup Type

6. set the value to automatic, manual or disabled

7. to activate or deactivate the service immediately print spooler, click on stop or start

8. click on apply, and then restart the computer.

Once you follow the steps above are trying to install the printer and check if you are able to print.

Step 2

You try to run the printer troubleshooting utility built into windows 7 and check to see if it helps you to solve the problem. To do this, follow the steps below:

1. open the printer Troubleshooter by clicking the theStart button, then clickingControlPanel.

2. in the search box, typetroubleshooter, then clickTroubleshooting.

3. its, and underHardware, click on use printer.

http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

If the steps above do not contribute to try to connect the printer to another port and check if the printer is detected automatically and installs the driver. Later, try to print and check if it works very well.

I hope this helps. Let us know the status.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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