10 blackBerry OS Version number

BB link says that my Q5 running the latest version of the 10.2.1.3422 software. However, my Q5 indicates the version of the software used is 10.2.1.3062.

How can I tell who is right?

Any suggestions are greatly appreciated.

Thank you! : )

Hi veedub,.

Link to blackBerry and the BlackBerry smartphone will show you the version OS device as well as the SR version. These versions may appear differently, but come in pairs (which is expected).

In connection of BlackBerry, this version information is available on the main screen when your device is connected. On the BlackBerry smartphone, you can display OS/SR versions by going to settings > about and select 'OS' in the list menu drop-down category.

Your device is running OS 10.2.1.3442, which has a version associated with SR 10.2.1.3062 (you can check it out on your device). It is the version matching for the software currently loaded on your device. Your device and the BlackBerry link display the correct version and the software, so an update should not be necessary.

I hope this explanation helps!

Tags: BlackBerry Smartphones

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