10 HD 3500us Tablet Slate from HP - Voice Search App problem

Good day HP!

Guys you know why Google Voice Search would say that error message "unable to join google at the moment?

I met an end-user of this tablet and has replaced its first unit because of this problem. Now on his second unit his past again, the user wonders if it is a factory default or a bug on the app.

I already checked the parameters of google / search / don't voice any odd parameters was made. All parameters for the tablet in particular on research are enabled by default.

The connection work and the Wifi signal is good. Work of browser app and Google Chrome app works perfectly well.

Google Chrome also has the voice search button and it works.

The only problem is the voice search App. It has never worked.

Thanks for your response guys!

Hey @Nizz14 ,

Welcome to the HP Forums!

I understand that you are having problems with the Google Search application.

I have spent a lot of time, research on this issue and find traces scattered everywhere on the internet for most Android devices. A bit of the commune of bugs that other users have found include:

  • Check the date and time are correct, including your time zone: Settings > Date and time > set the date, time and time zone.
  • Clear the application cache: Settings > storage > Applications > Google search > clear cache.
  • Disable Bluetooth: Settings > press power on/off button next to Bluetooth.
  • Hard reset: With the tablet on, press and hold the power button 8 + seconds until it stops. Turn it back on and test.

Let me know if one of the people worked for you.

Tags: HP Tablets

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