10: Help, error message when starting the

Hey guys,.

I have a toshiba with windows XP Home Edition a10.
whenever I try to start the computer, I get an error that reads:

A disk read error occurred
Press Ctrl + Alt + Delete to restart

No matter what I do, I can't go in front of her. Ive had this error before and I solved it by pressing f12 at startup and selecting the option farthest away (to the right of the network)

now im just stuck, if there is a way I can get past without having to reformat my hard drive, it would be great because I have a lot of useful stuff out there.

Thank you very much

Jordan

Hello

Sounds strange! As a first step, you should try to back up your data with a floppy Boot or Boot CD (www.bootdisk.info).

Then you should try to sett your BIOS back to default settings.
Next step is to try to find your laptop! If there is an error message that your HARD drive is damaged!

Go to https://eu.computers.toshiba-europe.com - Support & downloads - find an authorized Service partner!

Goodbye Chris

Tags: Toshiba

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    johnedr1,
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    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Hi Thennisha,

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    I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

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    2. What is the brand and model of the computer?

    Please follow the steps in the link below and check off the question:

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    Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

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    Jerry

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