11 - Pier Unresponsive - ColdFusion cannot access the solr

I can't access the collections ColdFusion since the Admin SEE I went to access solr directly through the interface of server jetty (127.0.0.1:8987/solr/) and the screen is blank (never - loads web page browser just keeps trying to load). By looking at the log files, everything seems ok with solr - there is no startup emissions recorded in the files of newspapers thrown (it ends by indicating that solr and PDFgServlet are loaded and available) or files of CF newspapers.

The server is a R2 2012 Windows box with the latest patches. CF 11 Enterprise with the latest patch (I've restored to patch #3 just to see if it was a recent CF patch that caused the problem, but no change). 96 GB of RAM and Xeon processors son be believe it is not a question of resources (RAM and CPU resources are not being taxed in the slightest). The only other software on the server are SQL Server Web Edition 2016.

I tried this on another server with the same configuration, same problem. I tried a 3rd server with Xeon processors at a slightly different model and SQL Server 2014 Web Edition and it works on this server. I doubt that SQL Server 2016 is the issue. I stopped the 2016 and still unable to connect to the pier SQL instance.

I think the problem is the web server thrown and not of solr. I don't see anything in the log files that shows there is no problem loading solr. I also launched solr with active debugging, which provided a ton of information, but nothing not showing errors.

Any ideas? Anyone with other problems thrown?

I talked to Adobe support and come this problem and the ultimate solution was to reinstall the module Adobe Service (uninstall it and reinstall it in the same place with settings by default otherwise). As soon as this was done, it worked exactly as it should. I had already tried this, but I let it install in the default folder, that he recommended, outside the CF server instance root (cfusion).

I would also add that Adobe support has been very helpful through this process. I used ColdFusion since Macromedia CF 4.5 and support has always been a pain point, outside the community of users. When this error occurred and I posted it here, I just assumed, based on previous experience, that Adobe wouldn't be assistance. I was pleasantly surprised Adobe stepped up and taken possession to help solve the problem. Thanks Vikram and thanks Adobe!

Tags: ColdFusion

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