123A 550 office: 3 days old 550123a desktop freezes

Very sad moment. Its the last 3 times that ive used frozen it re do not respond to the keyboard or the mouse.

Only way to turn it off is to pull the power cord from the back.

I downloaded office 2010 home edition yesterday and he himself has upgraded to windows 10 (' version ', I think) today and I Ive just tried to use it and its jelly... again. Any advice much appreciated.

Ashcat, welcome to the forum.

I suggest you to contact the vendor for assistance.  You should not have problems with a three day old computer.  They should help you to make it work properly.  If you have any problems with them, please let me know.  If you bought on HP Store, you must contact the HP Customer Service.

Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

Tags: HP Desktops

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