15.0.2 Illustrator CS5 update/install question
I am trying to install the 15.0.2 for Illustrator on my mac os x 10.6.5 update. It seems to download fine however when it gets to the point of installation, in fact, it stops and says that there is an error.
No error # no other information other than to contact Adobe. I went to the link and I download and install the adobe support Advisor who finds nothing wrong with anything on my system.
Am I the only one having this problem or is it a bug that can be fixed?
Thanks for any help or advice on this subject,
Paul
Read this thread too http://forums.adobe.com/message/3319454#3319454
Tags: Illustrator
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I would say to try if you have not just first uninstall the suites if it is a folder called Adobe Installers in your Applications/Utilities and there is an application called Adobe Illustrator CS 5 installer or something like that and use this application to uninstall Illustrator
Create a new account with administrator privileges, log into this account and then try to install AI CS 5
If this does not work I say you have a dispute with a police or a corrupt system.
I would like to reinstall the system.
Before you do so long waiting for more ideas, but I think that maybe it's the solution, I hope I'm wrong.
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Your answer to the question was correct. I was able to use this information to update the software. Thank you you.jungkin2Date: Fri, 18 Sep 2015 14:34:53-0700
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