Please help cannot install Illustrator CS5 - Adobe is having help questions

Can anyone HELP? I tried 8 to 20 + times. Adobe cannot understand it. They said, they will send me information in the coming days. Here is the message I received. I bought this and need to use it as soon as POSSIBLE.

  • Technical info.
  • I'm on a MacBookPro silver key
  • Running on the version of Mac OS X 10.6.4
  • 2 GHz Intel Core Duo processor
  • 2GB 667 MHz DDR2 SDRAM memory

Exit code: 7

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 35 (s), 31 warning (s)

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ATTENTION: Payload cannot be installed due to the failure of the operation dependent

ERROR: impossible to 99 to keep the original file at "/ Library/Application Support/Adobe/PDFL/9.9/Fonts/AdobeFanHeitiStd-Bold.otf" error 0

ERROR: 99 ARKDeleteFileCommand command failed.

ERROR: The following payload errors were found during the installation:

ERROR:-Adobe WinSoft Linguistics Plugin CS5: installation failed

ERROR:-Adobe CS5 Infrastructure CSXS: installation failed

ERROR:-SiteCatalyst NetAverages: installation failed

ERROR:-Adobe Bridge CS5: installation failed

ERROR:-HIL help search: installation failed

ERROR:-AdobeHelp: installation failed

ERROR:-Adobe AIR: installation failed

ERROR:-Suite Shared Configuration CS5: installation failed

ERROR:-Photoshop Camera Raw: installation failed

ERROR:-AdobeColorCommonSetCMYK: installation failed

ERROR:-DeviceCentral_DeviceCentral3LP-en_US: installation failed

ERROR:-Adobe Media Player: installation failed

ERROR:-AdobeColorJA CS5: installation failed

ERROR:-Adobe ExtendScript Toolkit CS5: installation failed

ERROR:-Adobe CS Live BrowserLab: installation failed

ERROR:-CSXS Extension history: installation failed

ERROR:-Adobe XMP panels CS5: installation failed

ERROR:-Adobe Illustrator CS5: due to a lack of Language Pack installation

ERROR:-DeviceCentral: due to a lack of Language Pack installation

ERROR:-AdobeColorEU CS5: installation failed

ERROR:-AdobeTypeSupport CS5: installation failed

ERROR:-AdobeColorCommonSetRGB: installation failed

ERROR:-Adobe CS5 Extensions CSXS: installation failed

ERROR:-PDF settings CS5: installation failed

ERROR:-Adobe CS5 language: installation failed

ERROR:-Adobe Illustrator CS5_AdobeIllustrator15en_USLanguagePack: installation failed

ERROR:-AdobePDFL CS5: installation failed

ERROR:-required common fonts Installation: installation failed

ERROR:-AdobeColorNA CS5: installation failed

ERROR:-recommended Installation of common fonts: installation failed

ERROR:-CS5 Adobe Extension Manager: installation failed

ERROR:-Adobe ReviewPanel CS5: installation failed

-------------------------------------------------------------------------------- -----

I would say to try if you have not just first uninstall the suites if it is a folder called Adobe Installers in your Applications/Utilities and there is an application called Adobe Illustrator CS 5 installer or something like that and use this application to uninstall Illustrator

Create a new account with administrator privileges, log into this account and then try to install AI CS 5

If this does not work I say you have a dispute with a police or a corrupt system.

I would like to reinstall the system.

Before you do so long waiting for more ideas, but I think that maybe it's the solution, I hope I'm wrong.

Tags: Illustrator

Similar Questions

  • I downloaded the cleanup tool, successful, but still cannot install illustrator CS5

    I know, I still can't install illustrator CS5, the Creative Suite Adobe CS5.5, full version for windows, problems of Installation steps, WARNING DW065, DW031, DS007, DW036, DW050, FATAL D8005, D8008, D8001, it's even downloading the adobe cleaning tool! What to do now?

    The software installed perfectly, until I connected to the internet, there is no problem, until this trial software came, he ruined my work there so bad that when I uninstalled the CS5.5 and reinstalled in offline mode, this window of the trial came again!. I could only to eliminate, by installing Windows 8

  • Cannot install Illustrator CC (2015) - FATAL: Error Code = 184

    I'm unable to install Illustrator CC (2015) - installation failed and it reaches 90% - have - that someone has the same problem? Help, please. Thank you!

    -fatal error 2, 0 error (s), 1 warning (s)

    FATAL: Error (Code = 184) the "MoveFileCommand" command for the package: "AdobeIllustrator19-Core", version: 19.2.1.147

    FATAL: An error has occurred in the installation of the package (name: AdobeIllustrator19-Core Version: 19.2.1.147). Error code: "184".

    WARN: Cannot move the card to the address 'C:\adobeTemp\{C6F9BBFD-7278-4875-9B87-7968903D7A29}\AdobeIllustrator19-Core\StagingArea_ x64\Application\Support Files\Required\PDFL Resource\Resource\Fonts\AdobeThai-Bold.otf' to 'C:\Program Files\Adobe\Adobe Illustrator CC 2015\Support Files\Required\PDFL Resource\Resource\Fonts\AdobeThai-Bold.otf' error 5 access is denied... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify.

    Quyenh74596856 in the error message it seems that the current user account is unable to update AdobeThai - Bold.oth.  If you move or delete the file is another font listed or you receive the same error?  What version of Illustrator CC 2015 install?  For more details on how to examine the installation files for Illustrator, see log files troubleshoot Illustrator CC 2015.

  • Cannot install illustrator

    I can't install adobe Illustrator. I can install other applications very well, but when I try to install Illustrator that it appears in the installed section, goes to 99% complete then just goes back to the find more apps section.

    Please check if this helps:

    Troubleshoot Adobe Creative cloud download, install and update questions

    Manager application does more than 99% in install (Windows, 64-bit, master collection CS6 8.1)

    : https://helpx.adobe.com/illustrator/kb/troubleshoot-illustrator-log-files.html

    Concerning

    Stéphane

  • Download files for use in Illustrator CS5 Adobe Capture CC

    I want to download three SVG files I created in CC Capture on my iPad for use on my Mac desktop where I would edit in Illustrator CS5 (upgrade to CC is not an option for me right now).  I see the asset via my Adobe account, but I can't access it.

    Is there a way to do this is not obvious to me?

    Thanks in advance for advice on this.

    Dave

    Hi Dave! I'm sorry for your inconvenience. Unfortunately, CC libraries are only available with the CC apps version. However, there may be a way around this problem. If you download the trial version of CC, you should then be able to open your forms through libraries within the CC AI. Then you should be able to save them as. SVG and open them in CS5. This only works if you have not yet downloaded a free trial version.

    Download and install a free trial Adobe Creative Cloud

    Let me know if that helps!

    -Kathleen

  • Cannot install Photoshop CS5.1 new Mac

    Dear all,

    I just started using a new Mac Pro.  My old Mac Pro had installed Photoshop CS5.1.  I want to install it on the new Mac, but difficulties as follows:

    I normally expect to download the installer and drag it directly into the Applications folder.  But instead, when I clicked on the disk image, a set of files came.  One was marked "install".  When I double-clicked who, a dialog box told me that the file was damaged and should I eject the disk image.

    Could someone help?  I have the serial number ready - it was of course a legitimate purchase directly from Adobe - but I can't get there!

    Thanks in advance,

    Roger

    How to open third-party applications to developers not identified in Mac OS X "Mac tips.

  • Cannot install or get adobe reader, it says - check package hotfix package hotfix for the valid window installer.

    Original title: windows xp 512mg 160 GB how to install adobe reader

    I can't install or get adobe reader, it says - check hotfix package hotfix for the Installer package valid window do - what I do?

    Hi Ronald JBecotte,.

    1. which version of Adobe reader you install?

    2. This only happens when you try Adobe reader?

    You can consult the Adobe support articles and check if help to:

    Error "1635: this patch package could not be opened. Acrobat Reader 8 8

    Important: The above article tells you how to edit the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

    For more information about how to back up and restore the registry, follow the steps from the link below:

    How to back up and restore the registry in Windows XP

    Update errors. Acrobat, Reader | Windows

    Troubleshoot the installation of Adobe Reader. Windows

    If you are facing the issue only with the installation of Adobe Reader, you can also get in contact with Adobe's Support for assistance:

    http://helpx.Adobe.com/contact/

  • Where can I find and install Illustrator CS5

    Hallo,

    I need to install Photoshop CS5.

    But I can only find CS6.

    Is it possible to install Photoshop CS5?

    I thank you and greet,

    Patrick

    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

    You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

    Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • cannot install upgrade cs5.5 to cs6

    I design cs5.5 installed STD, bought cs6 design std upgrade, but cannot install, I get messages, this series is valid, but not for this version. I checked the series and that's the one I received we bought CS5.5. I was in 'line' in the chat during the last two hours. How can I install the product?

    Thank you

    When you start the upgrade of the cs6, you will be asked the cs6 serial number.  After you have entered this installation will proceed if your cs5.5 installation is detected.  If the installation of cs5.5 is not detected you will be prompted to select a product qualification (select cs 5.5) and then you will be prompted for your serial number cs 5.5

    Enter the correct number at the right time and proceed with the installation.

  • Illustrator from adobe OLA having some problems when trying to save some files his gift not quite showing memmory

    Hallo

    Illustrator from Adobe having some problems

    When trying to save some files his gift not quite showing memmory

    No one can say anything without good system information and details on your documents. We do not even know your version of I...

    Mylenium

  • Help, please! Cannot open illustrator cs2 - tried as far as I know!

    I use sick cs2 on my mac with leopard and 2 days it does not start up to - I get the "...". unexpectedly quit... "message. I checked for corrupted fonts and trashed the prefs file as described in other posts. It does not open if I try with a different account on mac but I have only a handful of fonts and it does not solve the problem. I download the trial for free cs4 now (still holding) because I have an urgent project - is - this wise? should I uninstall cs2? Thanks for your time!

    Hi obvious

    Here is a list of the places Illustrator puts preferences:

    • /Users/ [user] / Library/Preferences/Adobe Illustrator CS3 settings
    • /Users/ [user] / Library/Preferences/Adobe Save For Web AI 12.0 Pref.
    • /Users/[user]/Library/preferences/com.Adobe.Illustrator.plist

    first try the plist file, you can trash and it will regenerate itself. Others need a little more care when trashing. I recommend making a copy of it there first, move the copy to a safe place and then trash the originals. If it does not help, replace them with copies, so you don't run the risk of losing some of the parameters.

    Note, this is for CS3, but apart from the differences between the versions, the path should be the same.

  • Cannot install software CS5 Production Premium on OS 10.11.1

    My CS5 Production Premium software will not install on my new mac with OS El Capitan. When I try, I get this error "'Install' is corrupted and cannot be opened. You must eject the disk image. "Any ideas on how I could fix this? Thank you

    Hello

    Please try to download the installer from the link below:

    Download the CS5 products

    Kind regards

    Sheena

  • Cannot install updates of Adobe / cannot open files in Photoshop from LR

    Hello

    I can't update programs who need to see the update. My computer says I need to update Adobe Bridge CS5, Photoshop CS5, and Camera Raw extensions Manager, but get the following error every time: 'there was an error downloading this update. Quit and try again later. »

    I think that's part of the reason why I can't edit a photo from Lightroom to Photoshop. When I try to edit in Photoshop, the program opens but the image is not displayed. When I try to open the image directly into Photoshop, I get the following error: "'could not complete your request because the file appears to be a model of camera that is not taken in charge by the installed version of Camera Raw." "

    I assumed that the two issues are related, but how can I past this if I can't update Camera Raw?

    I do turn on Yosemite and have Photoshop CS5 and LR 3.

    Thanks for any help!

    The update for the don of the good old versions work, if at all, more. Update the manually:

    Adobe - Photoshop: for Macintosh: Adobe Photoshop 12.0.4 updated for Adobe Photoshop CS5

    Adobe - Adobe Camera Raw and DNG Converter: for Macintosh: Camera Raw 6.7.1 update

    If you went to Yosemite with CS5 installed, you can uninstall and reinstall CS5 before proceeding to the foregoing. You can find CS5 download here: Download CS5 products

    Benjamin

  • Cannot install the cloud adobe creative

    I have download adobe creative cloud but couldn't even install it in my pc. !

    Please visit: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • Cannot install and use Adobe Muse CC

    Hello

    My name is Lizeth Torres. My username is [email protected]and I bought adobe creative cloud membership last year in October 1, I've been using the software, but today, I wanted to start Adobe Muse and I have not found the software in my pc, however, I used it last year and it worked perfectly. It seems that the 2014.3 of this software update does not work but I don't know what to do. The software does not appear in my programs, but it shows in the creative cloud app that's been updated. Can someone help me? Thank you in advance.

    Sincerely,

    Lizeth Torres

    Hello

    Please try from the creative Application of cloud.

    In the applications tab cloud creative please click "Muse CC 2012.3". This should start Muse CC 2014.3.

    Later you can pin to the taskbar.

    If it does not start please try to uninstall and reinstall Muse with creative cloud.

    Concerning

    Vivek

Maybe you are looking for