15 - af103ax: OPTICAL DRIVE READ WRITE COMPARE TEST: FAILED

ODD my laptop HP is not able to write disks, the performance of Optical Drive Read compare Test he gave me a "failed" message with ID QBRXWM-7RV87M-XD7WMF-6HLB03 failure.

Hello!

Thank you for your message. I see optical drive diagnostics failed and he gave you a failure code.

Outstanding work on these diagnostics running and properly determine the question. It is a hardware failure of the optic disc and needs to be replaced.

If the unit is under warranty, contact HP telephone support using this link:

http://HP.care/2bjG4nE

If the unit is out of warranty, contact the HP part store to order the part.

Link for HP part store:

http://HP.care/2bAvpq6

You can also check the status of the security of your computer by visiting this link:

http://HP.care/2bGzo6g

I hope this helps! Please keep me in the loop.

Take care and have a wonderful day ahead.

Tags: Notebooks

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    ===========================================

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    ===============================

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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    -----------------------------------------------------------------------

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    Forums - a lot of expert real help
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    CD/DVD units
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    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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