1721.there error is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your provider to support personal or package.

Hello!
I tried to install a copy of Symantec Corporate Edition Antivirus software but despite several attempts the software could not be installed in Windows 7 Home Basic Edition version but get error message repeated as "error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your provider to support personal or package. "
Could someone help me out here.
Thank you

Hello CBhaskar,

Thanks for posting on the Microsoft answers Forum.

If the information of Gokul has not helped to solve your problem, then I suggest that you use the Windows Installer Cleanup tool.
There may be a corrupt installation, you need to delete everything first.
Click here for a link to download the utility from Microsoft.

You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

If please reply back and let us know if this helps solve your problem or if you still need help.

Sincerely, Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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