2210, printer all-in-one: I'm trying to print from my computer

I am trying to print from my computer and I get an error message saying: remove & check cartridge.  I removed the black & color cartridge and released. I always get the same message when I stopped the top. I tried to close the primter but I get the same message when he turns. Any suggestions? The cartridges are also very new.

Hello!
Welcome to the HP Forums, I hope that you are @squirley,

I came across your post about the check cartridge error you see on your PSC 2210 and I wanted to answer with my suggestions. See the link below and try the steps. If the problem persists, contact HP to see on a replacement cartridge or printer.

Remove and check cartridge [left/right]

If you have trouble, let me know and I'll do my best to help.

Hit the "accept as Solution" if we reached a solution and the "thumbs up".

to say thank you for my help.

Have a wonderful day

HP technical support are available by clicking on the following link:

http://h22207.www2.HP.com/us-en/?openCLC=true

(1) once will open the support page please select the country in which you are

located. Then enter your model of HP on the right number.

(2) then choose the 'Contact Support' tab at the top and scroll down to the

bottom of the page "HP Support - Contact" to fill in the form provided

your contact information.

(3) Once finished, click the "Show Options" at the bottom right.

(4) Finally, scroll to the bottom of the page and select ' Get phone

number. "A file number and telephone number will now fill for you.

Tags: HP Printers

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